Part-Time Associate Banker — Elevate Client Experience

JPMorgan Chase & Co.; Richmond (VA); On-site; USD 28,000 - 33,000; Part time

Job summary

JPMorgan Chase & Co. in Richmond, VA is hiring a Part Time Associate Banker (20 hours) at Broad St and Willow Lawn Dr.

The role emphasizes creating a welcoming client experience, opening accounts, and guiding customers to Chase digital tools with friendly, attentive service. You will build trusted client relationships, assist with everyday banking needs, and support branch operations in a service-first environment.

Qualifications

• High school diploma or GED is required.
• Experience in client service or similar role is preferred.
• Ability to greet clients and provide attentive, friendly service.
• Ability to understand client needs and explain banking products simply.
• Comfort with using digital banking tools (mobile app, online banking).
• Demonstrated ability to work collaboratively in a branch team.
• Strong communication and listening skills.
• Commitment to diversity and inclusion.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful client relationships through active listening and thoughtful questions.
• Support branch operations, including cash handling and adherence to bank procedures.

Skills

Customer service

Relationship building

Communication skills

Problem solving

Team collaboration

Learning new products

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Richmond, VA is hiring a Part Time Associate Banker (20 hours) at Broad St and Willow Lawn Dr.

The role emphasizes creating a welcoming client experience, opening accounts, and guiding customers to Chase digital tools with friendly, attentive service. You will build trusted client relationships, assist with everyday banking needs, and support branch operations in a service-first environment.