Associate Account Manager

landscapeconcepts; Aurora (IL); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Paid vacation and holidays

Vehicle reimbursement

Laptop and phone

Health insurance

401(k) with company match

Accelerated professional development

Exceptional company culture

Job summary

Landscape Concepts Management (LCM) in Aurora, IL is seeking an Associate Account Manager to build and foster strong client relationships and ensure satisfaction across our growing portfolio of commercial landscapes.

You will partner with clients to present recommendations for property improvements, coordinate with the Operations team to resolve issues, and work toward revenue, profitability, and contract renewal goals while delivering exceptional service.

Qualifications

• 1+ years in the landscape industry in an account management or similar capacity.
• Strong interpersonal communication and relationship-building abilities.
• Ability to manage multiple accounts, stay organized and resolve issues quickly.

Responsibilities

• Build and foster relationships with LCM clients and ensure satisfaction.
• Assist in presenting recommendations for property improvements and quality service within budget.
• Manage all customer communication within the client portfolio alongside the Account Management team.
• Partner with clients to promote landscape enhancements to beautify properties.
• Maintain a schedule for client/site visits to meet service expectations.
• Work with Operations to resolve customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the portfolio.

Skills

Interpersonal skills

Relationship building

Organization

Conflict resolution

Problem solving

Leadership

Sales estimation

Job description

Landscape Concepts Management (LCM)is seeking a highly motivated, experienced, and client-focused professional to join our growingAurora, ILbusiness as anAssociate Account Manager.

The Company

LCM has built a strong brand and reputation over the past 30 years by providing exceptional landscape services to over 900 clients throughout the Chicago Metropolitan area and Southeast Wisconsin. Our experienced and knowledgeable team of landscape professionals ensures a proactive, responsive approach and delivers quality in every facet of commercial landscape services: landscape maintenance, enhancements, tree removal, irrigation, turf, plant health care, seasonal color and snow removal. LCM is the Upper Midwest’s premier landscape contractor — We do more than maintain landscapes — our customized solutions “create landscapes for life”. We offer everything a commercial property needs to enhance curb appeal, promote occupancy, create distinction, and increase value.

The Opportunity
Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Associate Account Manager, you'll:

• Build and foster relationships with LCM clients and ensure satisfaction.
• Assist in presenting recommendations for property improvements, proper horticulture procedures, and quality service within budget.
• Manage all customer communication within client portfolio alongside the Account Management team.
• Partner with clients to actively promote landscape enhancements to beautify existing properties.
• Learn how to maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
• Work with the Operations team in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

If this sounds exciting to you, we are seeking a leader with these qualifications:

• 1+ years' experience in the landscape industry in an account management or similar capacity
• Exceptional interpersonal communication and relationship building skills.
• Strong organization and conflict management abilities
• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
• Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
• Experience in managing enhancement sales and estimation.
• A Winning Attitude!

As an Associate Account Manager, you will enjoy:

• Competitive salary, plus a healthy performance and retention-based incentive program
• Paid vacation and holidays
• Vehicle reimbursement, laptop and phone
• Full suite of health insurance -- medical, dental, vision, etc.
• 401(k) with company match
• Accelerated professional development opportunities.
• Exceptional company culture

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