Account Manager

Gabriel Group; Eastfield (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, vision, and 401(k)

Job summary

Landscape Workshop (LW) is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. The role oversees maintenance crews, customer relationships, and branch operations, reporting to the General Manager with a focus on outstanding client experiences.

Responsibilities include managing daily crew operations, building durable customer relationships, allocating resources, and supporting field leaders with training and safety standards.

Qualifications

• Minimum 2 years managing landscape maintenance crews and working directly with customers.
• Proficient in Microsoft Word, Excel, and Outlook.
• Bachelor’s degree preferred but not required (or equivalent industry experience).

Responsibilities

• Lead and manage daily operations of assigned crews, coordinating shared resources with other Account Managers.
• Build strong customer relationships through communication, regular site visits, and proactive problem-solving.
• Allocate resources effectively, including scheduling, crew assignments, equipment needs, and repairs.
• Support crew leaders with horticulture training, equipment maintenance, instructions, and resolving labor conflicts.
• Maintain a safe working environment for employees, clients, and the public.
• Identify opportunities for enhancement services and coordinate successful project execution within budget and timeline.
• Track and report team hours, expenses, and additional sales weekly.
• Assist Branch Manager with project budgets and facilitate client meetings.
• Estimate jobs, follow up on proposals, and ensure equipment is properly maintained.
• Communicate business development opportunities effectively with the team and sales representatives.

Skills

Leadership

Customer relationships

Communication

Hands-on leadership

Problem-solving

Education

Bachelor’s degree preferred or equivalent industry experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

• Employee Type Full-Time
• Manage Others Yes

Description

About Us:
Landscape Workshop (LW) is a full-service commercial landscaping company delivering high-quality maintenance and enhancement solutions across the Southeast. We are growing rapidly and looking for a motivated Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts.

Position Summary

The Account Manager oversees maintenance crews, customer relationships, and branch operations for assigned commercial accounts. Reporting to the General Manager, this role requires strong leadership, a hands-on approach, and a passion for delivering outstanding client experiences.

Key Responsibilities

Lead and manage daily operations of assigned crews, coordinating shared resources with other Account Managers.

Build strong customer relationships through communication, regular site visits, and proactive problem-solving.

Allocate resources effectively, including scheduling, crew assignments, equipment needs, and repairs.

Support crew leaders with horticulture training, equipment maintenance, instructions, and resolving labor conflicts.

Maintain a safe working environment for employees, clients, and the public.

Apply LW methodology and enforce high project standards.

Identify opportunities for enhancement services and coordinate successful project execution within budget and timeline.

Track and report team hours, expenses, and additional sales weekly.

Assist Branch Manager with project budgets and facilitate client meetings.

Estimate jobs, follow up on proposals, and ensure equipment is properly maintained.

Communicate business development opportunities effectively with the team and sales representatives.

Requirements

Minimum 2 years managing landscape maintenance crews and working directly with customers.

Proficient in Microsoft Word, Excel, and Outlook.

Strong work ethic and hands-on leadership skills.

Bachelor’s degree preferred but not required (or equivalent industry experience).

What We Offer

Competitive salary with performance incentives

Company vehicle

Medical, dental, vision, and 401(k) benefits

Energetic, collaborative, and growth-focused work environment