Associate Account Executive - Pharmacy

Lockton; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Lockton is seeking an Associate Account Executive in Kansas City to provide technical support for the Pharmacy Practice. Responsibilities include managing client tasks, developing RFPs, and collaborating with PBMs for accurate reporting. The ideal candidate will possess a Bachelor’s degree, 3+ years of industry experience, and strong customer service and organizational skills. Lockton is committed to diversity and providing an inclusive environment for all employees.

Qualifications

• Minimum 3 years of experience in the industry, specifically experience in PBMs or similar.
• Ability to manipulate large spreadsheets and reporting data.
• Strong knowledge of financial arrangements available to clients.

Responsibilities

• Manage and organize client task lists and open items.
• Assist in development and distribution of RFPs.
• Work collaboratively with PBMs to collect pharmacy data.
• Coordinate with centralized support on communication materials.
• Facilitate client service meetings.

Skills

Customer service skills

Strong computer skills

Mathematical/technical expertise

Organizational skills

Communication skills

Critical thinking

Problem-solving skills

Education

Bachelor’s Degree in a business-related field

Job description

Overview

Lockton is currently seeking an Associate Account Executive to provide technical support and serve as a point of contact for the Pharmacy Practice. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

Responsibilities

• Manage and organize client tasks lists and open items.
• Assist in development and distribution of RFPs – market and spread results; coordinating vendor responses, analysis and comparison of RFP responses and preparation of client reports with recommendations.
• Work collaboratively with PBMs to collect pharmacy data, ensuring reporting is accurate, timely, and of high quality.
• Coordinate with centralized support on communication materials and required compliance notices as applicable.
• Assist in review and accuracy of all vendor agreements and/or plan/policy documents.
• Facilitate client service meetings.
• Collect data/information for baseline assessment.
• Assist with new vendor implementation process; request and coordinate renewal activities with all vendors.
• Build, manage and populate project plans for clients.
• Prepare client presentations, financial and clinical reports for internal and external partners.
• Develop client-specific service calendar and manage deliverables as applicable.
• Coordinate evening and lunch events with clients to build and strengthen ongoing relationships.

Qualifications

• Bachelor’s Degree in a business-related field is required.
• Minimum 3 years of experience in the industry, specifically experience in PBMs or like.
• Strong customer service skills.
• Excellent computer skills; must have the ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.
• Must have mathematical/technical expertise in managing and reporting monthly claim tracking results and observations.
• Strong working knowledge of differing financial arrangements and products available to clients including self-funded.
• Excellent organizational and communication skills.
• Proven critical thinking and problem-solving skills.
• Legal right to work in the United States.

Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.