Assoc Patient Access Rep - Resource Team

Community Health Network; United States; In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Community Health Network is seeking an Associate Patient Access Representative (APAR) to act as the first contact for visitors, handling customer service, patient registration, and financial clearance. The role includes check-ins, scheduling, payment collection, insurance verification, and compliance management, ensuring smooth workflows and prepared administrative and financial readiness for visits.

The APAR supports admissions, discharges, and transfers and uses EPIC workflows to pre-register

Competenze

• High School Diploma or GED required.
• 1+ year healthcare office experience preferred.
• Proficient in inpatient, outpatient, and emergency registrations.
• Ability to accurately collect and verify patient data.

Mansioni

• Handle customer service, patient registration, and financial clearance.
• Check-ins, scheduling, and payment collection.
• Verify insurance eligibility and CMS compliance.
• Prepare patients administratively for visits.

Conoscenze

Customer service

Healthcare office experience

Registration/Admissions

Data entry accuracy

Formazione

High School Diploma or GED

Strumenti

EPIC

Electronic Health Record (EHR)

Descrizione del lavoro

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.

Make a Difference

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

Exceptional Skills and Qualifications

The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:

• High School Diploma or GED High School diploma or GED equivalent (Required)
• 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
• Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
• Completes Admissions, Discharges, and Transfers in a timed manner when applicable
• Ability to monitor and perform all patient hospital and/or ambulatory movement
• Utilizes EPIC work queue to pre-register scheduled patients
• Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
• Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
• Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
• Confirms the completeness of the electronic health record (EHR) and makes necessary changes