Assoc Mgr, General

GGP Services Inc.; Honolulu (HI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical coverage day 1

Dental coverage day 1

Vision coverage day 1

401(k) with company matching

Career development programs

Paid time off

Volunteer hours

Parental leave

Family planning assistance

Job summary

GGP Services Inc. in Honolulu, HI, is seeking an Associate General Manager at Ala Moana Center. You’ll assist the General Manager, lead the property team, and drive operations, safety, and guest experience.

The role is designed to develop you toward becoming General Manager of a different property within 9–24 months, with relocation as needed. Responsibilities include budgeting, performance metrics, staff development, and cross‑department collaboration, with a strong emphasis on safety and

Qualifications

• Bachelor’s degree preferred.
• 2+ years of property management experience preferred; shopping center industry experience is a plus.
• Strong interpersonal and relationship-building skills.
• Basic understanding of financial and accounting principles.
• Effective writing and communication skills.
• Ability to adapt to changing work environments.
• Strong working knowledge of Microsoft Office, Microsoft Teams, JDEdwards, Salesforce.
• Certified OSHA General Industries 30‑Hour course preferred.

Responsibilities

• Operate a clean, well‑maintained property providing guests with a positive shopping experience.
• Work with the (Sr) General Manager to prepare and manage multi‑year ordinary capital and operating expense plans to meet or exceed company expectations.
• Maintain a strong understanding of key metrics for the property, including net operating income, cash flow, occupancy, sales, and property financing.
• Develop the talent of the property team while ensuring compliance with all company policies and procedures.
• Support (Sr) General Manager’s efforts in reinforcing the company’s core values through building effective teams.
• Develop relationships with corporate departments—Leasing, Accounting, Finance, Marketing, National Operations, Human Resources, Development—to ensure property and corporate objectives are met.
• Identify opportunities to create meaningful partnerships and experiences that drive community connection with the property.
• Understand all REA obligations and partnerships with adjacent property owners.
• Support the real estate tax team in developing proactive tax strategies.
• Support corporate sustainability efforts to reduce the property’s carbon footprint.
• Monitor and assist with accounts receivables as needed to achieve company objectives.
• Support the Safety, Health, and Environment program by incorporating GGP’s Life Saving Principles into work planning and execution.
• Participate in the Manager on Duty (MOD) schedule during non‑office hours, including evenings, weekends, and holidays. MOD coverage may be on call when appropriate; on‑site MOD is required at least one Saturday per month, with details approved by leadership.
• Perform other duties as assigned.

Skills

Interpersonal skills

Financial acumen

Communication skills

Adaptability

MS Office

MS Teams

JDEdwards

Salesforce

Education

Bachelor's degree preferred

Tools

MS Office

MS Teams

JDEdwards

Salesforce

Job description

Location: Ala Moana Center (H) – 1450 Ala Moana Blvd, #1290.

GGP is a leading retail real estate company with a portfolio of 95+ high‑performing retail assets across the United States.

Position Summary

The Associate General Manager assists the (Sr) General Manager in achieving property‑specific business metrics and goals. The role involves leading the property team, building community connections, and achieving operational excellence while complying with safety and health principles. The position is designed to prepare the candidate to become the General Manager of a separate company property within 9‑24 months, requiring relocation as needed.

Responsibilities

• Operate a clean, well‑maintained property providing guests with a positive shopping experience.
• Work with the (Sr) General Manager to prepare and manage multi‑year ordinary capital and operating expense plans to meet or exceed company expectations.
• Maintain a strong understanding of key metrics for the property, including net operating income, cash flow, occupancy, sales, and property financing.
• Develop the talent of the property team while ensuring compliance with all company policies and procedures.
• Support (Sr) General Manager’s efforts in reinforcing the company’s core values through building effective teams.
• Develop relationships with corporate departments—Leasing, Accounting, Finance, Marketing, National Operations, Human Resources, Development—to ensure property and corporate objectives are met.
• Identify opportunities to create meaningful partnerships and experiences that drive community connection with the property.
• Understand all REA obligations and partnerships with adjacent property owners.
• Support the real estate tax team in developing proactive tax strategies.
• Support corporate sustainability efforts to reduce the property’s carbon footprint.
• Monitor and assist with accounts receivables as needed to achieve company objectives.
• Support the Safety, Health, and Environment program by incorporating GGP’s Life Saving Principles into work planning and execution.
• Participate in the Manager on Duty (MOD) schedule during non‑office hours, including evenings, weekends, and holidays. MOD coverage may be on call when appropriate; on‑site MOD is required at least one Saturday per month, with details approved by leadership.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree preferred.
• 2+ years of property management experience preferred; shopping center industry experience is a plus.
• Strong interpersonal and relationship‑building skills.
• Basic understanding of financial and accounting principles.
• Effective writing and communication skills.
• Ability to adapt to changing work environments.
• Strong working knowledge of Microsoft Office, Microsoft Teams, JDEdwards, Salesforce.
• Certified OSHA General Industries 30‑Hour course preferred.

Core Competencies

• Cultivates Innovation
• Ensures Accountability
• Builds Effective Teams
• Organizational Savvy
• Demonstrates Awareness
• Manages Ambiguity

Physical Demands

The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. Frequently required to stand, walk, and reach with hands and arms. Occasionally required to stoop, kneel, crouch, or crawl. May frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in this work environment is usually moderate.

Compensation and Benefits

Annual base salary: $75,000 – $110,000. Annual bonus: 15% of base. Benefits include medical, dental, and vision coverage beginning day 1; 401(k) with company matching and vesting on day 1; career development programs; charitable donation matching; generous paid time off; paid volunteer hours; paid parental leave; family planning assistance including IVF, surrogacy, and adoption options; wellness and mental health resources; pet insurance; and childcare assistance.

We are proud to be an equal opportunity employer.