Assoc Dir, Market Research & Analytics - Patient Access

PowerToFly; Illinois; Hybrid; USD 150,000 - 185,000; Full time

Job summary

AbbVie’s Patient Services (APS) Analytics and Performance Excellence (APEX) market access analytics lead provides best-in-class analytics for patient support programs, copay, FRMs, and prior authorization enablement. The role focuses on improving patient access, tracking the patient journey and driving data-driven improvements across multiple stakeholders.

As an Associate Director, you will guide onshore and offshore contractors, mentor team members, and partner with CCOE, Brand and Data

Qualifications

• Bachelor’s Degree in a relevant analytics field required.
• 8+ years of quantitative analysis experience in operations, sales, or marketing.
• Knowledge of pharma datasets and payer-prescriber data.
• Strong leadership and cross-functional collaboration.
• Proficiency with analytics programming languages and BI tools.

Responsibilities

• Map patient journey and identify barriers to access.
• Define analytical solutions explaining drivers of outcomes.
• Establish KPIs and dashboards for access solutions (Copay, FRMs, PA).
• Collaborate with IQVIA, Symphony, Relay Health, CoverMyMeds.
• Lead and mentor contractors; conduct primary market research (75% analytics).
• Integrate with MAPS teams to adopt new tools and capabilities.
• Support copay forecasting and communicate impacts of changes.
• Develop advanced analytic models addressing business and reliability needs.

Skills

Leadership

Data analysis

Communication

Problem solving

Education

Bachelor’s Degree in Business, Analytics, Economics, Mathematics, Statistics, Engineering or related discipline

Master’s Degree a plus

Tools

R

Python

SAS

SPSS

Dataiku

SQL

Tableau

Power BI

Job description

AbbVie’s Patient Services (APS) Analytics and Performance Excellence (APEX) market access analytics lead provides best-in-class analytics for patient support programs, copay, FRMs, and prior authorization enablement. The role focuses on improving patient access, tracking the patient journey and driving data-driven improvements across multiple stakeholders.

As an Associate Director, you will guide onshore and offshore contractors, mentor team members, and partner with CCOE, Brand and Data