Associate Director, Market Access & Patient Services

BioSpace; Mettawa (IL); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k) plan for eligible employees

Job summary

A leading pharmaceutical company is seeking an Associate Director for Market Access & Patient Services in Mettawa, Illinois. This role involves leading analytics to shape market access strategies and working collaboratively with cross-functional teams. The ideal candidate should possess over 10 years of experience in the healthcare industry, particularly in market access, and excel in communication and analytical thinking. Comprehensive benefits and a full-time employment offer are available.

Qualifications

• 10+ years of progressive analytical/insights experience in the healthcare industry.
• 1-2 years of pharmaceutical market access experience with a strong understanding of healthcare policy stakeholders.
• Exceptional communication and influencing skills, able to distill complex information.

Responsibilities

• Lead the planning and execution of analytics to inform market access strategies.
• Identify payer opportunities and threats through deep-dive analytics.
• Foster relationships and collaboration with cross-functional teams.

Skills

Action and Accountability

Leadership and Influence

Collaboration and Teamwork

Education

Bachelor’s degree

Master’s degree (MBA or related business/science)

Job description

Associate Director, Market Access & Patient Services

Company Description: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across key therapeutic areas including immunology, oncology, neuroscience, and eye care, and through products and services in our Allergan Aesthetics portfolio.

Job Description

The Associate Director will bridge the Market Access and Patient Services (MAPS) team within APEX and the BESD (Business Evolution Strategic Development) team, leading modeling, advanced insights, and analytics to support forward‑looking strategies, enable enterprise readiness, and shape market access policies and outcomes for AbbVie’s diverse U.S. portfolio. This role requires a strong grasp of healthcare policy, payer analytics, and strategy formulation within a collaborative, cross‑functional environment.

Key Responsibilities

• Lead the planning and execution of analytics to inform market access strategies, price reform, and policy analysis, providing actionable recommendations for AbbVie leadership.
• Identify payer opportunities and threats through deep‑dive analytics (e.g., "Follow the Dollar", claims analysis, and scenario modeling).
• Foster positive relationships and close collaboration with teams including Government Affairs, Finance, Legal, Corporate Affairs, Brand, and Market Access.
• Communicate complex findings and insight‑driven narratives to senior leadership and cross‑functional teams, enabling improved payer knowledge and strategic decision‑making.
• Monitor the external environment and translate emerging trends (political, regulatory, legislative, commercial) into strategic recommendations for AbbVie’s business evolution.
• Advise on analytics infrastructure enhancements to drive business impact.

Skills

• Action and Accountability: Own responsibility for activities within relevant workstreams, engaging and inspiring cross‑functional stakeholders to advance toward clear objectives and strategies; make quick, informed decisions to navigate changing market and policy dynamics.
• Leadership and Influence: Influence and persuade across multiple external and internal stakeholders.
• Collaboration and Teamwork: Work effectively with internal stakeholders, external market experts, and partners.

Qualifications

• Bachelor’s degree required; master’s degree (MBA or related business/science) preferred.
• 10+ years of progressive analytical/insights experience in the healthcare industry (pharma, consulting, government affairs, market access, public policy, etc.).
• 1-2 years of pharmaceutical market access experience with deep understanding of health plans, PBMs, hospitals, specialty pharmacies, and healthcare policy stakeholders. Strong insurance channel experience and understanding (e.g., Medicare, Commercial).
• Strong business acumen, strategic and analytical thinking, and executive presence.
• Exceptional communication and influencing skills, with the ability to distill complex information into compelling, concise messages.
• Strong organizational skills, flexibility, attention to detail, and experience in collaborative, dynamic environments.

Preferred

• Experience in policy shaping, price reform strategy, and enterprise‑level stakeholder partnership.
• Proficiency with pharmaceutical data sources (formulary, claims).

Additional Information

• Compensation range described below reflects the possible base pay AbbVie intends to pay for this role based on the job grade. Actual compensation may vary by geographic location and other factors.
• Benefits include paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) for eligible employees.
• Eligibility to participate in short‑term incentive programs.

Seniority Level

Director

Employment Type

Full‑time

Job Function

Management and Manufacturing

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only – to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html