Assitant Community Manager

American Association Management Inc.; Ann Arbor (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Advancement opportunities

Job summary

American Association Management Inc. is seeking an Assistant Community Manager to support our management, accounting and maintenance teams in Condominium and HOA communities. This role emphasizes administrative excellence, organization, and a personable approach to building strong resident relationships.

You will coordinate scheduling, screen calls and emails, manage invoices, and track projects while learning the ropes of community management in a small, fast-growing, family-owned environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong people skills and a positive attitude.
• Self-motivated with high energy and flexibility.
• Able to work independently with reliable time management and attention to detail.
• Proficient with Microsoft Office; able to learn new software.
• Willing and eager to grow into larger opportunities.

Responsibilities

• Perform a wide variety of administrative duties including problem solving, scheduling and customer interface to ensure communities run smoothly.
• Screen and direct calls and emails.
• Manage contractor scheduling and update calendars.
• Track projects and communicate with vendors.
• Approve invoices and send to bookkeeping.
• Maintain files with Word, Excel, and Dropbox.
• Monitor, maintain and enhance communities.
• Provide a personal, friendly customer experience; no leasing involved.

Skills

Verbal and written communication

People skills

Self-motivation

Independent work

Microsoft Office

Eagerness to learn

Job description

Summary: Do you have excellent administrative and people skills? Do you enjoy building friendly relationships with a variety of customers? Are you a highly organized multitasker with a personable disposition and a positive attitude? We are a property management company looking for a passionate, self-starting Assistant Community Manager. In this role you will work hand-in-hand with our Management, Accounting and Maintenance teams, as you learn the ropes of Condominium and HOA management. Join our small, fast-growing, family-owned business, and be a part of a positive, friendly, team environment.

Responsibilities

• Perform a wide variety of administrative duties including problem solving, scheduling and customer interface in order to ensure that the Communities you manage run smoothly.
• Screen and direct calls and emails.
• Manage contractor scheduling and update calendars.
• Track ongoing projects and communicate frequently with vendors.
• Approve invoices and send to bookkeeping.
• Maintain computer files using Word, Excel, and Dropbox
• Monitor, maintain and enhance your communities.
• Handle customer interactions and ensure a personal, friendly experience by being available, accessible and upbeat.
• There is no leasing involved with this position.

Requirements

• Good verbal and written communication skills, including telephone, email, teams and text.
• Strong people skills and and a positive, can-do attitude.
• Self-motivated with high energy and flexibility.
• Able to work independently with great reliability. Must have good time management skills and attention to detail.
• Proficient with Microsoft Office and an aptitude for learning new software systems. Must be able to handle a variety of office tasks including phones, emails, data entry, processing invoices, maintaining calendars and more.
• Willing and eager to learn and grow into larger opportunities.

Qualifications

• The ideal candidate will slide smoothly in to the role of helpful, friendly Community Manager.
• No prior experience in Property Management is required!

Benefits

• Health Insurance fully paid by the company.
• Paid Holidays and Time Off.
• Great group of hardworking, motivated and friendly team members.
• Potential for advancement with our fast-growing firm.

Work Hours and Growth Potential:

• 40 hours per week, Monday-Friday.
• No Weekends.