Assistant Workshop Manager – Lead Tech Team & Drive Growth

Halfords Group PLC; Suffolk (VA); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Annual leave 5.6 weeks

Staff discounts

Pension plan

Cycle to Work

Wagestream access

Health plan

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Job summary

Halfords Group PLC is seeking an Assistant Manager at our Ipswich Autocentre to support the Centre Manager in delivering strong customer service and workshop performance.

The role blends hands-on vehicle maintenance with leadership and sales responsibilities, including driving profitability and overseeing daily operations. Applicants should have a solid mechanical background, coaching skills, and a full, valid driving licence.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge with relevant qualification or experience.
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes.

Responsibilities

• Assist Centre Manager to provide productive management and leadership.
• Divide time between workshop floor and sales/customer service activities.
• Drive profitability with focus on the customers’ journey.
• Support daily sales, performance, and training initiatives.

Skills

Customer leadership

Coaching & training

Mechanical knowledge

Leadership

Communication

Time management

Driving licence

Education

Level 2/3 Light Vehicle Maintenance

Job description

Halfords Group PLC is seeking an Assistant Manager at our Ipswich Autocentre to support the Centre Manager in delivering strong customer service and workshop performance.

The role blends hands-on vehicle maintenance with leadership and sales responsibilities, including driving profitability and overseeing daily operations. Applicants should have a solid mechanical background, coaching skills, and a full, valid driving licence.