Assistant Workshop Manager

AMIT GPS & NAVIGATION LLP; Indiana (PA); On-site; USD 60,000 - 90,000; Full time

Job summary

AMIT GPS & NAVIGATION LLP in the United States is seeking an experienced Workshop Manager to oversee daily workshop operations, manage scheduling, and ensure high-quality work and safety compliance. The role requires coordinating across sales, purchasing, and service teams to meet customer requirements and maintain records of work orders and costs.

Qualified candidates will have a Bachelor’s degree in business management, 5+ years in workshop management, strong communication and organizational

Qualifications

• Bachelor’s degree in business management or a related field.
• Minimum of 5 years of experience in a workshop management role.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Comprehensive knowledge of outboard and inboard engines and their components.
• Proficient in using computer systems and software.
• Fluency in written and verbal English; Arabic is an advantage.

Responsibilities

• Oversee the day-to-day operations of the workshop, including scheduling work and prioritizing tasks.
• Ensure that all work performed by technicians meets high standards of quality and efficiency.
• Ensure availability and maintenance of tools and equipment to support workshop operations.
• Coordinate with the sales team to schedule work and prioritize jobs per customer requirements.
• Maintain a safe and organized workshop environment and enforce safety protocols.
• Coordinate with purchasing, storekeeping, and other stakeholders for timely completion of work.
• Liaise with the service manager regarding invoices, technician performance, warranty jobs, and training.
• Maintain accurate records of workshop activities including work orders, invoicing, and job costing.
• Ensure compliance with safety regulations and company policies.
• Provide prompt, courteous service including communication during repair, estimates, and issue resolution.
• Prepare daily task reports for technicians.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Education

Bachelor’s degree in business management

Job description

No. of Vacancies: 4

Key Job Responsibilities

• Oversee the day-to-day operations of the workshop, including scheduling work and prioritizing tasks.
• Ensure that all work performed by technicians meets the highest standards of quality and efficiency.
• Ensure the availability and maintenance of all necessary tools and equipment to support workshop operations.
• Work with the sales team to schedule work and prioritize jobs according to customer requirements.
• Maintain a safe and organized workshop environment for both technicians and customers, ensuring all equipment is in good working order and enforcing safety protocols.
• Coordinate with the purchasing department, storekeeper, and other stakeholders to ensure timely completion of work.
• Liaise closely with the service manager regarding invoices, payment, technician performance, warranty jobs, and technical training.
• Maintain accurate records of all workshop activities, including work orders, invoicing, and job costing.
• Ensure compliance with all safety regulations and company policies.
• Provide prompt, courteous, and effective service to customers, including communication throughout the repair process, providing estimates, and addressing any concerns or issues.
• Prepare daily task reports for technicians.

Desired Candidate Profile

• Bachelor’s degree in business management or a related field.
• Minimum of 5 years of experience in a workshop management role.
• Communication and Interpersonal skills.
• Strong organizational and time-management skills.
• Comprehensive knowledge of outboard and inboard engines and their components.
• Proficient in using computer systems and software.

Fluency in both written and verbal English is required; proficiency in Arabic is considered an advantage.

Equal Opportunity Employer

AMIT is proud to be an equal opportunity employer and is committed to providing equal opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected status.