Workshop Manager

AMIT GPS & NAVIGATION LLP; Indiana (PA); On-site; USD 90,000 - 130,000; Full time

Job summary

AMIT GPS & NAVIGATION LLP seeks a Workshop Manager to lead the service department, oversee staffing and training, and ensure safety and policy compliance. You will coordinate with the workshop manager on scheduling and technician performance, assist sales with technical insights, and drive performance reporting.

You will bring a bachelor’s in mechanical engineering with at least 5 years in marine service management, Mercury certification, and strong leadership.

Qualifications

• Bachelor's degree in Mechanical Engineering or related field.
• Minimum 5 years of service management experience in the marine industry.
• Mercury certification required.
• Strong leadership and team management skills.
• Fluent in English and Arabic (written and spoken).
• Willing to travel; flexible to work weekends/holidays.
• MTU/ZF certification or experience is a plus.

Responsibilities

• Oversee daily operations of the service department, including staffing and training.
• Ensure compliance with safety standards and company policies.
• Coordinate with the workshop manager for scheduling and technician performance.
• Support the sales team with technical insights and assistance.
• Attend management meetings and submit performance reports.
• Develop and implement service strategies aligned with company goals.
• Optimize resource allocation and ensure timely service delivery.
• Keep up with industry trends to suggest improvements.
• Lead hiring, training, and mentoring of service staff.

Skills

Leadership

Customer-facing communication

Planning and prioritization

Team development

Travel readiness

Fluent English

Fluent Arabic

Education

Bachelor's degree in Mechanical Engineering

Mercury certification

Job description

Workshop Manager / Service Manager

Responsibilities

• Oversee daily operations of the service department, including staffing and training.
• Ensure compliance with safety standards and company policies.
• Coordinate closely with the workshop manager for scheduling and technician performance.
• Support the sales team with technical insights and assistance.
• Attend management meetings and submit performance reports.
• Develop and implement service strategies aligned with company goals.
• Optimize resource allocation and ensure timely service delivery.
• Keep up with industry trends to suggest innovative improvements.
• Lead hiring, training, and mentoring of service staff.
• Maintain high service quality through strong standards and procedures.

Desired Candidate Profile

• Bachelor’s degree in Mechanical Engineering or related field.
• Minimum 5 years of service management experience in the marine industry.
• Mercury certification required.
• Strong leadership and team management skills.
• Excellent interpersonal and customer-facing communication abilities.
• Skilled in managing multiple tasks and prioritizing work effectively.
• Deep knowledge of outboard/inboard engines and components.
• Proficient with relevant software and systems.
• Fluent in English and Arabic (written and spoken).
• Flexible to work weekends, holidays, and overtime when needed.
• Willing to travel as required.
• MTU/ZF certification or experience is a plus.

AMIT is proud to be an equal opportunity employer and is committed to providing equal opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected status.