Assistant Wireless Store Manager - Growth & Leadership

My Wireless; Lansing (MI); On-site; USD 31,158 - 56,158; Full time

Benefits offered by this job

Base pay + commissions

Paid training

Career growth

Uncapped commissions

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) retirement

Paid vacation

Pet insurance

Employee assistance

Device discounts

AT&T plan discounts

Workwear kit

Sales contests

Job summary

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to join its retail team in Lansing, MI. The Assistant Retail Store Manager will assist and support the Retail Store Manager in coaching and leading team members to provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless.

The role offers strong base pay with uncapped commissions, ongoing paid training, career growth, and a

Qualifications

• Management experience in a similar field (Required), preferably in the Wireless Industry
• Experience in retail or customer-facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance
• Execute and exceed on all sales and operation initiatives in a timely manner
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
• Assist the Retail Store Manager in the development, training, and management of team members
• Help customers make buying decisions by delivering outstanding customer service
• Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed personal and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

Skills

Management experience

Retail experience

Flexible hours

Performance standards

Leadership coaching

Organization & detail

Communication skills

Bilingual

Bachelor’s degree

Telecom sales experience

Outbound prospecting

Age requirement

Education

Bachelor’s degree

Job description

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to join its retail team in Lansing, MI. The Assistant Retail Store Manager will assist and support the Retail Store Manager in coaching and leading team members to provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless.

The role offers strong base pay with uncapped commissions, ongoing paid training, career growth, and a