Assistant Water Production Manager (Water Quality Manager)

City of Norfolk, VA; Norfolk (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Life insurance

457 deferred compensation

Parking

Job summary

The City of Norfolk is seeking an Assistant Water Production Manager to lead the Water Production division at Moore's Bridges Water Treatment Plant in Norfolk, VA. The role oversees dam/reservoir operations, two treatment plants, and related facilities to ensure reliable, safe water supply for the region.

Assigns staffing, budgets, and safety programs, with requirements including a Virginia Class I Waterworks license within 12 months and a valid driver's license.

Qualifications

• Bachelor’s degree in Engineering, Chemistry, or a related scientific field.
• Five years experience in water treatment management and supervision.
• Five years experience with water supply systems operations.
• Virginia Class I Waterworks License required within 12 months.
• Valid Driver’s License required.

Responsibilities

• Provides oversight and direction of complex technical and operational functions of dams, reservoirs, two water treatment plants, solids handling facilities, raw water pump stations, and pipelines.
• Leads daily operation of divisional facilities, develops technical solutions, and implements policies and procedures.
• Manages staffing, training, performance reviews, and objectives.
• Develops divisional budget (approx. $22 million) and oversees expenditures and procurement.
• Ensures compliance with state and federal regulations; coordinates maintenance and safety measures.
• Assists with security monitoring of Water Production facilities and personnel training.

Skills

Leadership

Regulatory compliance

Budget management

SCADA knowledge

Education

Bachelor's degree in Engineering/related field

5+ years water treatment management experience

5 years water supply systems operations

Tools

SCADA

Job description

Description

The City of Norfolk's Department of Utilities is seeking a highly responsible, motivated, and experienced professional for the position of Assistant Water Production Manager. Norfolk Utilities is one of Virginia’s largest water utilities and services approximately 1 million customers each day. This well-respected utility provides award-winning water from two large water treatment plants and supplies the cities of Chesapeake, Norfolk, Virginia Beach, and the US Navy with treated water and provides raw water to the Western Tidewater Water Authority and the City of Chesapeake.

Essential Functions

Essential functions include but are not limited to:

• Provides oversight and direction of complex technical and operational functions of multiple dams and reservoirs, two water treatment plants, solids handling facilities, raw water pump stations, and pipelines within the Water Production division.
• Provides leadership in the daily operation of divisional facilities, including development of technical solutions to various problems, and implementation of policies, procedures, and conducting performance measures.
• Manages and monitors work performance to include hiring, training, corrective actions, performance reviews, evaluating program/work objectives and effectiveness, and realigning work goals and staffing assignments.
• Performs budgetary duties to include the development of the divisional operating budget of approximately $22 million dollars, reviews/oversees expenditures, purchases, participates in procurement of goods and services, and status reports.
• Ensures compliance with state and federal regulations, coordinates maintenance activities of all Water Production facilities, inspects facilities, and discusses safety issues and resolutions.
• Assists with monitoring physical and cyber security measures for Water Production facilities, including inspection of security components, security training for personnel, and monitoring threat levels.
• Participates with other senior managers to conduct strategic level planning for the Department of Utilities including water sales contract development, major project planning and implementation, emergency response planning, and anticipation of future challenges with solutions.
• Responsible for representing the Department of Utilities in coordination meetings with wholesale customers (Virginia Beach, Chesapeake, Suffolk, and the US Navy).
• Establishes and maintains a work environment reflective of high accountability, dependability, quality efficiency, collaborative team building and subordinate development.
• Requires effective communications skills for delivering information to City employees and senior staff and establish goals and expectations of subordinate technical supervisors.
• Have a proven ability to manage diverse teams in industrial settings.
• Ensure continuous employee development through training and skills assessment, performance recognition, and corrective action.
• Must have knowledge of chemical and physical treatment practices, hydraulics, chemical dosages, and engineering control practices (SCADA).
• Review and analyze technical memorandums, interpret regulatory actions, and evaluate construction drawings to ensure compliance and accuracy.
• Identify and implement practical process improvements to enhance efficiency and achieve optimal results.
• Evaluate and troubleshoot problems and make sound engineering recommendations based on analytical assessments.
• Be results-driven and focused on continuous improvement and identify practical ways to improve process efficiency to obtain optimal results.
• Climbs ladders and stairs; bends, pushes, pulls, stoops and lifts up to 25 lbs.; requires ability to access construction sites.
• Must possess a valid Driver’s License.
• Valid Virginia Class I Waterworks License required within 12 months.

Education/Experience

Graduation from an accredited four‑year college or university with a Bachelor’s degree in Engineering, Chemistry, or a related scientific field and at least five years of experience in water treatment management and supervision required.

Five years experience with water supply systems operations.

Additional Information & Requirements

Valid Driver's License required

Valid Virginia Class I Waterworks License required within 12 months.

Work Hours

Monday - Thursday; 6:30 a.m. - 4:00 p.m. and Friday, 6:30 a.m. to 10:30 a.m.

Work Location

Moore's Bridges Water Treatment Plant, 6040 Waterworks Road, Norfolk, VA

Essential position

This position is designated as an Essential position which means you may be required to work extended, rotating, after hours, nights and/or weekends in response to emergencies and severe weather.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long‑term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part‑time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre‑tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre‑tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self‑development and education. Permanent full‑time and permanent part‑time classified, unclassified permanent, full‑time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

Note

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non‑City

Positions listed with a job type designation of "Non‑City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.