Assistant Water Production Manager (Water Quality Manager)

City of Norfolk; Norfolk (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

The City of Norfolk is seeking an Assistant Water Production Manager to oversee the operations of two water treatment plants, dams, and related facilities. The role emphasizes leadership, staff coaching, and continuous process improvement to maintain safe, reliable water for approx.

1 million customers daily. Applicants should have a Bachelor's degree in engineering or chemistry, at least five years in water treatment management, and the ability to obtain a Virginia Class I Waterworks License

Qualifications

• Bachelor's degree in Engineering, Chemistry, or related field required.
• Minimum five years of water treatment management and supervision experience.
• Virginia Class I Waterworks license or ability to obtain within 12 months; valid driver's license.

Responsibilities

• Provide leadership for multiple facilities and ensure reliable operations.
• Develop and manage divisional budget (~$22 million) and procurement.
• Ensure compliance with state and federal regulations.
• Coordinate safety programs and security measures for facilities.
• Represent Utilities in meetings with wholesale customers.
• Drive continuous improvement and performance metrics across teams.

Skills

Leadership

Regulatory compliance

Data analysis

Budget management

SCADA knowledge

Project management

Education

Bachelor's degree in Engineering, Chemistry, or related field

Job description

The City of Norfolk's Department of Utilities is seeking a highly responsible, motivated, and experienced professional for the position of Assistant Water Production Manager. Norfolk Utilities is one of Virginia's largest water utilities and services approximately 1 million customers each day. This well-respected utility provides award-winning water from two large water treatment plants and supplies the cities of Chesapeake, Norfolk, Virginia Beach, and the US Navy with treated water and provides raw water to the Western Tidewater Water Authority and the City of Chesapeake.

This role helps to promote a safe environment where reliability and performance are essential. A competitive candidate for this position will have experience in surface water treatment, is a strong leader that enjoys coaching staff, supports the team, has the ability to prioritize and delegate tasks, and seek continuous improvement to our processes. Experience in regulatory compliance and data review is essential to being successful in this position.

• Provides oversight and direction of complex technical and operational functions of multiple dams and reservoirs, two water treatment plants, solids handling facilities, raw water pump stations, and pipelines within the Water Production division.
• Provides leadership in the daily operation of divisional facilities, including development of technical solutions to various problems, and implementation of policies, procedures, and conducting performance measures.
• Manages and monitors work performance to include hiring, training, corrective actions, performance reviews, evaluating program/work objectives and effectiveness, and realigning work goals and staffing assignments.
• Performs budgetary duties to include the development of the divisional operating budget of approximately $22 million dollars, reviews/oversees expenditures, purchases, participates in procurement of goods and services, and status reports.
• Ensures compliance with state and federal regulations, coordinates maintenance activities of all Water Production facilities, inspects facilities, and discuss safety issues and resolutions.
• Assists with monitoring physical and cyber security measures for Water Production facilities, including inspection of security components, security training for personnel, and monitoring threat levels.
• Participates with other senior managers to conduct strategic level planning for the Department of Utilities including water sales contract development, major project planning and implementation, emergency response planning, and anticipation of future challenges with solutions.
• Responsible for representing the Department of Utilities in coordination meetings with wholesale customers (Virginia Beach, Chesapeake, Suffolk, and the US Navy).
• Establishes and maintains a work environment reflective of high accountability, dependability, quality efficiency, collaborative team building and subordinate development.
• Requires effective communications skills for delivering information to City employees and senior staff and establish goals and expectations of subordinate technical supervisors.
• Have a proven ability to manage diverse teams in industrial settings.
• Ensure continuous employee development through training and skills assessment, performance recognition, and corrective action.
• Must have knowledge of chemical and physical treatment practices, hydraulics, chemical dosages, and engineering control practices (SCADA).
• Review and analyze technical memorandums, interpret regulatory actions, and evaluate construction drawings to ensure compliance and accuracy.
• Identify and implement practical process improvements to enhance efficiency and achieve optimal results.
• Evaluate and troubleshoot problems and make sound engineering recommendations based on analytical assessments.
• Be results-driven and focused on continuous improvement and identify practical ways to improve process efficiency to obtain optimal results.
• Climbs ladders and stairs; bends, pushes, pulls, stoops and lifts up to 25 lbs.; requires ability to access construction sites.
• Must possess a valid Driver's License.
• Valid Virginia Class I Waterworks License required within 12 months.

Graduation from an accredited four-year college or university with a Bachelor's degree in Engineering, Chemistry, or a related scientific field and at least five years of experience in water treatment management and supervision required.

Five years experience with water supply systems operations.

Valid Driver's License required

Valid Virginia Class I Waterworks License required within 12 months.

Work Hours: Monday - Thursday; 6:30 a.m. - 4:00 p.m. and Friday, 6:30 a.m. to 10:30 a.m.

Work Location: Moore's Bridges Water Treatment Plant, 6040 Waterworks Road, Norfolk, VA

This position is designated as an Essential position which means you may be required to work extended, rotating, after hours, nights and/or weekends in response to emergencies and severe weather.