Assistant Warehouse Lead — Residential Services (Tonawanda)

NOCO Energy Corp.; Town of Tonawanda (NY); On-site; USD 33,000 - 39,000; Full time

Job summary

NOCO Energy Corp. in Tonawanda, NY is seeking an Assistant Warehouse Manager for Residential Services to oversee daily warehouse operations, ensure accurate inventory, and support HVAC, geothermal, generators, plumbing, and home energy parts.

You will coordinate with technicians and dispatchers, process purchase orders, receive deliveries, maintain data accuracy, uphold safety standards, and help train staff to keep the warehouse efficient and organized.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of warehouse, inventory management, logistics, HVAC service support, or related experience preferred.
• Experience with inventory control and purchasing processes preferred.
• Strong organizational and multitasking skills.
• Ability to prioritize workload in a fast-paced environment.
• Proficient with computer systems and inventory management software.
• Strong communication and customer service skills.
• Forklift certification or ability to obtain certification preferred.
• Able to lift up to 50 pounds at times.
• Must be able to stand for prolonged period.

Responsibilities

• Assist with inventory management activities, including cycle counts, auditing, tracking inventory levels, and identifying restocking needs.
• Support warehouse operations by receiving, organizing, storing, and distributing materials, parts, and equipment.
• Pull and organize orders/parts from warehouse by part number or job as directed by business units and according to assigned priorities.
• Work closely with technicians, dispatchers, and Customer Service Representatives to expedite parts and material requests.
• Assist in ordering materials and supplies from approved vendors using purchase orders.
• Receive and process purchase orders in a timely manner, ensuring accurate inventory records and allocations.
• Help maintain accurate inventory and purchasing data within company systems.
• Monitor warehouse organization and cleanliness to ensure efficiency and safety.
• Assist with coordinating material deliveries to technicians and installers.
• Support warehouse associates by providing guidance, training, and day-to-day direction as needed.
• Ensure safe operation of warehouse equipment and adherence to company safety policies.
• Assist with the maintenance and inspection of warehouse equipment, including forklifts and pallet jacks.
• Communicate with vendors and suppliers regarding deliveries, shortages, returns, and discrepancies.
• Help identify opportunities to improve warehouse processes, layout, and space utilization.
• Ensure compliance with appliance standards, company policies, and Occupational Health and Safety requirements.
• Perform other duties as assigned to support business operations.
• Comply with service standards, work instructions and company guidelines

Skills

Inventory management

Organization

Communication skills

Customer service

Forklift certification

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

NOCO Energy Corp. in Tonawanda, NY is seeking an Assistant Warehouse Manager for Residential Services to oversee daily warehouse operations, ensure accurate inventory, and support HVAC, geothermal, generators, plumbing, and home energy parts.

You will coordinate with technicians and dispatchers, process purchase orders, receive deliveries, maintain data accuracy, uphold safety standards, and help train staff to keep the warehouse efficient and organized.