Assistant Valet Operations Manager

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Graton Resort & Casino is seeking an Assistant Valet Manager to oversee day-to-day operations of Bell and Valet Services, and to manage labor and operating costs within the Valet and Transportation Department. The role requires ensuring attentive, efficient, and courteous service for guests throughout their stay.

The position emphasizes maintaining a professional image, handling workload priorities, and supporting special events with guest services.

Responsibilities

• Promote Graton Resort & Casino's Service Standards at all times.
• Work long hours and a variety of day/night and weekend shifts.
• Maintain proper maintenance of Valet vehicles.
• Manage labor and operating costs for the Valet and Transportation Department.
• Ensure Bell Desk, Valet, and Transportation operate efficiently and courteously, providing quality service.
• Project a professional image of the Company at all times.
• Prioritize workload and maintain staffing levels per guidelines.
• Provide luggage pick-up and delivery.
• Provide Guest Service support for special events.
• Perform other job related duties as assigned.

Job description

Graton Resort & Casino is seeking an Assistant Valet Manager to oversee day-to-day operations of Bell and Valet Services, and to manage labor and operating costs within the Valet and Transportation Department. The role requires ensuring attentive, efficient, and courteous service for guests throughout their stay.

The position emphasizes maintaining a professional image, handling workload priorities, and supporting special events with guest services.