Food and Beverage Manager

Hyatt Hotels Corporation

Kansas City (MO)

On-site

USD 65,000 - 70,000

Full time

18 hours ago
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Benefits offered by this job

Health Benefits after 30 days
Ski Pass to Stowe Mountain Resort
Golf Membership to Stowe Country Club
Complimentary and discounted stays at
Onsite Fitness Membership
Employee discounts at the Spa & R餐

Job summary

The Lodge at Spruce Peak, part of Hyatt Hotels Corporation, seeks a Banquet Manager during the busy summer season. You will assist the Director of Banquets in overseeing a team and coordinating with Banquet Captains to deliver exceptional events, guest experiences, and seamless service.

Responsibilities include staffing, event coordination, payroll oversight, and ensuring safety and cleanliness standards across functions. Flexibility to work varied shifts is required.

Qualifications

  • High school diploma or equivalent required.
  • College degree plus 1 year of management experience preferred.
  • 1–2 years of prior management experience in F&B/events preferred.
  • Strong leadership and communication skills necessary.
  • Flexibility to work early mornings, evenings, weekends and holidays.

Responsibilities

  • Train and develop line staff to ensure luxe guest service.
  • Oversee banquet events and supervise banquet captains and staff.
  • Manage schedules and payroll for team members.
  • Lead team communications and task prioritization.
  • Assist in setup and breakdown of events while maintaining safety.
  • Monitor guest experiences and address issues in real time.
  • Coordinate with the Director of Banquets to meet objectives.

Skills

Leadership
Communication
Guest service
Flexibility

Education

High school diploma or equivalent
Bachelor’s or college degree + 1 year management experience
1–2 years of prior management experience

Tools

Microsoft Office (Excel/Word/Outlook/PowerPoint)
POS systems
Reporting platforms

Job description

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"


At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, high standards, and diversity. It’s fitting that we are located at the pinnacle of Vermont!


During the busy summer events season, this manager will act as a Banquet Manager. You will assist the Director of Banquets in overseeing a team of talented individuals and will be responsible for managing and working with the Banquet Captains in supervising Banquet events, colleagues, and the overall department. This position will administrate staff, coordinate banquet events, and implements strategies to achieve The Lodge at Spruce Peak’s objectives.


At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.


The Perks (vary by hours committed):


  • Heath Benefits - after 30 days!

  • Winter- Ski Pass to Stowe Mountain Resort

  • Summer- Golf Membership to Stowe Country Club

  • Complimentary and discounted stays at Hyatt Hotels worldwide

  • Onsite Fitness Membership

  • Employee discounts at the Spa & Restaurant Outlets


Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.


Pay Range: $65,000-$70,000 a year based on experience.


Essential Functions:


  • Training & Development of line level Colleagues to ensure seamless & luxurious guest service.

  • Demonstrates a strong commitment to guest satisfaction, consistently going above and beyond to meet guest expectations, resolve issues, and create memorable experiences.

  • Manages schedules and payroll for employees.

  • Lead & Communicate information to the service team giving them the knowledge to be individually empowered.

  • Supervise and Assist in the set up and breakdown of events, ensuring safety and cleanliness standards.

  • Supervise the performance, attendance, attitude, appearance and conduct of service team and coaching in the moment to colleagues for both celebration and opportunities.

  • Monitoring and responding to customer experience opportunities in real time and seeking out feedback from guest’s post-stay to identify opportunities for improvement

  • Lead the team to identify and prioritize tasks as needed.

  • Other duties as necessary


Qualifications


  • High school diploma or equivalent experience required.

  • Relevant college degree and one year of management experience or the equivalent combination of education and experience.

  • 1-2 years ofpriorManagement experience, required. F&B and Events/Banquets related experience preferred.

  • Leadership and Communication skills.

  • Flexible schedule to include early mornings, evenings, weekends and holidays.

  • Proficiency in Microsoft Office applications (Excel, Word, Outlook, and PowerPoint) and the ability to effectively utilize POS systems, reporting platforms, and other business technology tool.

  • Must have or obtain a valid DLC certificate

  • Ability to stand/walk up to 10 hours per day

  • Ability to lift, push, and pull a minimum of 30 lbs.


The individuals at Spruce Peak work as a team, flexing with the business and operational needs. Responsibilities, duties and the requirements for this position may change or increase at any time, with or without a change in title, benefits or salary. Like most other jobs in the hospitality industry, this position requires a flexible schedule, possibly working in other departments, working holidays, weekends, events, and long hours as necessary.


All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


The Standard, Pattaya Na Jomtien | Pattaya , TH


The Standard, Pattaya Na Jomtien | Pattaya , TH


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