Assistant Unit Manager

KF; Lockwood Heights (SC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Bonus Eligible

Paid Time Off

Free meal each shift

Medical benefits

401k retirement plan with 4% match

Career advancement and professional发展

Job summary

KFC in Lockwood Heights, SC seeks an Assistant Manager to support the Restaurant General Manager, uphold brand standards and lead the team to deliver unforgettable customer experiences.

The role covers daily operations in the RGM's absence, ensuring food safety and customer satisfaction while driving performance through coaching, recognition and strategic decisions.

Qualifications

• 2+ years of restaurant/retail management experience.
• Champion KFC’s culture and values, promoting equity and belonging.
• Ability to conduct performance appraisals and motivate/train employees.

Responsibilities

• Ensure consistent customer satisfaction by modeling the KFC Connect Success Routine.
• Oversee team adherence to shift responsibilities and food safety standards.
• Take charge of restaurant operations in the RGM’s absence.
• Assist in sourcing, recruiting and hiring Team Members.
• Support Profit & Loss management, cash control, inventory and labor management.
• Review financial reports and act to optimize performance.

Skills

Leadership

Communication

Staff training

P&L management

Cash handling

Inventory management

Labor management

Recruitment

Job description

About the Job:As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.The Day-to-Day:Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.Review financial reports and take appropriate actions to optimize performance.Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.Is this you?2+ years of restaurant/retail management experience.Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.Ensure all employees receive proper training and resources.Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.Lead efforts in individual and team recognition, collaboration and motivation.Identify and recruit exceptional talent, supporting the RGM in the hiring process.Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus EligiblePaid Time OffFree meal each shiftMedical benefits401k retirement plan with 4% matchCareer advancement and professional developmentTuition reimbursement and scholarship opportunitiesKFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!