Assistant Unit Manager

KF; Bristol (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus eligible

Paid Time Off

Free meal each shift

Medical benefits

401k retirement plan with 4% match

Tuition reimbursement and scholarship

Job summary

Hunter Super Techs - TurnPoint in Bristol, TN is seeking an Assistant Manager to support the Restaurant General Manager, uphold brand standards and motivate the team to deliver great guest experiences. In this role you will run daily operations in the RGM's absence, participate in P&L management, recruit and train team members, and ensure food safety and health standards are consistently met.

A 50-hour work week with defined overtime awaits.

Qualifications

• 2+ years of restaurant/retail management experience.
• Assist with P&L management, cash control, and inventory.
• Champion KFC culture, equity, inclusion and belonging.
• Strong communication and people leadership skills.

Responsibilities

• Model KFC Connect Success Routine to ensure customer satisfaction.
• Oversee shift responsibilities and food safety standards.
• Lead operations in the RGM's absence and take key decisions.
• Recruit, interview and hire Team Members with a focus on belonging.
• Assist with Profit & Loss management, cash control, inventory and labor.
• Ensure health and safety standards and facility maintenance.

Skills

Leadership

Training

Coaching

Customer service

Communication

Team motivation

Performance management

Job description

About the Job:As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.The Day-to-Day:Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.Review financial reports and take appropriate actions to optimize performance.Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.Is this you?2+ years of restaurant/retail management experience.Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.Ensure all employees receive proper training and resources.Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.Lead efforts in individual and team recognition, collaboration and motivation.Identify and recruit exceptional talent, supporting the RGM in the hiring process.Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus EligiblePaid Time OffFree meal each shiftMedical benefits401k retirement plan with 4% matchCareer advancement and professional developmentTuition reimbursement and scholarship opportunitiesKFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!