Assistant Trader & Customer Service - Logistics Growth

Gilder Search Group; Getzville (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Salary range 55k-65k

Year-end bonus

Health & dental

Disability coverage

401(k) match

Paid vacation

Job summary

StaffBuffalo is seeking an Assistant Trader/Customer Service Specialist in Getzville, NY. This on-site role supports high-value contracts and shipments, coordinating with customers, suppliers, warehouses, and freight providers while gaining exposure to commodity pricing and trading activities.

The position offers a path toward simple sales and trading responsibilities as you grow your commercial experience within a fast-paced international environment.

Qualifications

• Associate or Bachelor's degree in Accounting, Business, Economics, or Supply Chain preferred.
• Minimum of 2 years professional experience; 5+ years strongly preferred.
• Experience with contracts, logistics, or supply chain operations valued.
• Strong written and verbal communication skills, including international correspondence.

Responsibilities

• Manage customer service for assigned customers and contracts, including purchase orders, phone and email inquiries, and order-related questions.
• Oversee contract and shipment documentation, including letters of credit, bills of lading, invoices, and warehouse records.
• Coordinate with warehouses, producers, trucking companies, customers, and suppliers to ensure shipments meet specifications.
• Negotiate freight rates, approve logistics-related costs as needed, and troubleshoot shipment issues including rerouting freight and resolving delays.
• Monitor accounts receivable, billing, and invoicing to ensure customers remain current.
• Support commodity pricing and develop an understanding of the commercial and trading aspects of the business.
• Grow into simple sales and trading responsibilities over time while continuing to support customer service, logistics, and contract execution.

Skills

Communication skills

Attention to detail

Multitasking

Tech-savvy

Analytical thinking

Education

Associate or Bachelor's degree in Accounting, Business, Economics, or Supply Chain

Job description

StaffBuffalo is seeking an Assistant Trader/Customer Service Specialist in Getzville, NY. This on-site role supports high-value contracts and shipments, coordinating with customers, suppliers, warehouses, and freight providers while gaining exposure to commodity pricing and trading activities.

The position offers a path toward simple sales and trading responsibilities as you grow your commercial experience within a fast-paced international environment.