Assistant Tennis Professional/Attendant

Four Seasons Resorts; Lanai City (HI); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Hourly rate $27.88

Employer contributed medical, dental &

Wellness credit & PTO

Exclusive discounts at Four Seasons

Employee meals & dry cleaning

Housing assistance

Inter-island travel support

Training & development

Positive team culture

Résumé du poste

Four Seasons Resort Lana’i is seeking an Assistant Tennis Professional to lead private lessons, clinics, and group activities for guests of all ages. You will support the Head Tennis Professional in delivering exceptional programs while maintaining a high standard of guest service and professionalism.

Your role includes court setup, racquet stringing, and assisting with pro shop operations, with opportunities to cover at the Koele facility as needed.

Qualifications

• Minimum 1 year of experience in tennis industry as a full-time instructor preferred.
• Minimum NTRP rating of 4.5 required; 5.0 preferred.
• Legal work authorization in United States; Hawaii Driver’s License.

Responsabilités

• Deliver tennis and pickleball lessons, clinics, and group programming.
• Provide welcoming, high-level guest experiences including facility orientation and equipment services.
• Maintain shop and facilities, manage court setup, cleaning, and stocking.

Connaissances

Tennis instruction

Pickleball growth

Guest service

Reservation system

Outils

Reservation software

Description du poste

JOIN FOUR SEASONS RESORT LANA’I

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five‑star, five‑diamond resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hāwanawana spa and luxury retail boutiques. Built on lava outcroppings, the award‑winning Jack Nicklaus‑signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on‑site observatory.

ASSISTANT TENNIS PROFESSIONAL

The Four Seasons Resort Lāna’i is looking for an Assistant Tennis Professional who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU’LL DO

The Assistant Tennis Professional supports the Head Tennis Professional in delivering exceptional tennis and pickleball programs by leading private lessons, clinics, and group activities for guests of all ages and skill levels. This role plays a key part in creating engaging, high‑quality experiences that reflect the highest standards of instruction, guest service, and professionalism. Responsibilities include, but are not limited to:

• Assist the Head Tennis Professional in delivering tennis and pickleball lessons, clinics, and group programming; support pickleball growth; manage pro shop systems, retail needs, racquet stringing, and equipment recommendations.
• Provide a welcoming, high‑level guest experience including facility orientation, program explanation, equipment and towel service, and accurate entry of guest information into the reservation system.
• Maintain the tennis shop and facilities, including court setup and breakdown, cleaning, organizing retail areas, and keeping supplies fully stocked.
• Answer phones and manage reservations to Four Seasons standards, while professionally assisting guests with resort and local information.
• Maintain strong knowledge of programs and court availability, anticipate guest needs, recognize returning guests, and provide personalized service.
• Ability to drive to support coverage at the Koele Tennis Facility in Lanai City.
• And More!

WHAT TO BRING

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty‑four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Valid Hawaii Driver’s License
• Ability to stand for extended periods, lift up to 60 lbs, and push/pull as needed during shifts
• Minimum 1 year of experience in the tennis industry as a full‑time instructor preferred; experience in a resort, country club, or luxury tennis environment is a plus
• Strong customer service skills with keen attention to detail and the ability to maintain an organized workspace
• Professional demeanor with the ability to remain composed in a fast‑paced, medium‑volume setting
• Willingness to learn and assist with group programming, including adult cardio tennis, junior clinics, and advanced player clinics
• Ability to work individually with players of all levels, from beginner to advanced
• Minimum NTRP rating of 4.5 required; 5.0 preferred

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $27.88
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Secured, below market rate housing, inter‑island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:

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