Assistant Team Lead - Retail Ops & Team Development

Goodwill Industries Of Dallas; Lewisville (TX); On-site; USD 45,000 - 47,000; Full time

Job summary

Goodwill Industries Of Dallas in Lewisville, TX is seeking an Experienced Assistant Team Leader (ATL) to oversee all aspects of textile and hard goods production, ensure production quotas are met, train team members, and support management responsibilities as assigned by the Team Leader.

This role requires strong supervisory skills, a focus on donor and customer service, scheduling, inventory control, safety, and the ability to manage daily activities of sales floor staff to ensure efficient

Qualifications

• Supervisory experience in retail or nonprofit settings.
• Ability to adhere to policies and procedures.
• Strong customer service orientation.

Responsibilities

• Ensure 100% world class customer service.
• Assist Team Leader with hiring, training, and evaluations as needed.
• Supervise daily activities of sales floor staff and keyholders.
• Maintain inventory, stock rotations, and floor merchandising.
• Ensure donations processing and donor service.

Skills

Supervisory experience

Cash handling

Communication skills

Inventory control

Education

High School diploma or equivalent

College education or 5 years retail management

Tools

MS Word

Excel

Outlook

POS system

Job description

Goodwill Industries Of Dallas in Lewisville, TX is seeking an Experienced Assistant Team Leader (ATL) to oversee all aspects of textile and hard goods production, ensure production quotas are met, train team members, and support management responsibilities as assigned by the Team Leader.

This role requires strong supervisory skills, a focus on donor and customer service, scheduling, inventory control, safety, and the ability to manage daily activities of sales floor staff to ensure efficient