Assistant Tax Compliance Manager

Town of Gilbert; Gilbert (AZ); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Town of Gilbert is seeking an Assistant Tax Compliance Manager to lead audits, handle complex tax inquiries, and coordinate with the Arizona Department of Revenue. The role emphasizes mentorship, staff development, and public policy involvement.

Hybrid or remote work is identified, with residency required in Arizona. A strong background in transaction privilege tax and tax code interpretation is essential for success.

Qualifications

• Undergraduate degree or equivalent job-related experience.
• 6 years of extensive customer service experience.
• 5 years of local or State Transaction Privilege Tax auditing.
• 5 years of legal interpretation of tax code, law, policies, and regulations.
• 5 years of analytical research including descriptive, diagnostic, and predictive.
• 3 years of relationship management including training, mentoring.
• 1-2 years of Tax Compliance Administration.
• 1-2 years of public policy or working with the legislative process.

Responsibilities

• Manage the audit function of the division and review the work for the audit staff.
• Initiates or responds to taxpayer inquiries and provides advanced transaction privilege tax assistance as well as resolving issues with licensing, reporting, and collections.
• Work with the Arizona Department of Revenue to ensure taxpayer issues are resolved, and all concerns are addressed accurately and efficiently.
• Performs complex audits.
• Assists the Tax Compliance Manager with the administration of the Division, including encouraging, educating, mentoring, and training Tax Compliance Division staff.
• Represents the Town of Gilbert on municipal and state committees.

Skills

Customer service

Tax auditing

Tax compliance

Analytical research

Relationship management

Training/mentoring

Public policy knowledge

Education

Undergraduate degree or equivalent experience

Tools

T3 Certification (preferred)

Job description

Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Assistant Tax Compliance Manager. With every job we fill, our focus is on providing best-in-class service to our citizens while offering opportunities for professional growth in a rewarding, innovative work environment.

The Assistant Tax Compliance Manager reports to the Tax Compliance Manager. The primary job duties of this position include:

• Manage the audit function of the division, reviewing the work for the audit staff, and handling tax inquiries
• Initiates or responds to taxpayer inquiries and provides advanced transaction privilege tax assistance as well as resolving issues with licensing, reporting, and collections.
• Work with the Arizona Department of Revenue to ensure taxpayer issues are resolved, and all concerns are addressed accurately and efficiently
• Performs complex audits
• Assists the Tax Compliance Manager with the administration of the Division, including encouraging, educating, mentoring, and training Tax Compliance Division staff.
• Represents the Town of Gilbert on municipal and state committees

Anticipated Recruiting Timeline:

• Posting Closes: August 30, 2026
• Interview Invites Sent: September 3, 2026
• In-Person Interviews: September 9, 2026
• New Hire Start Date: September 28 or October 12, 2026
• *Subject to change and for planning purposes only

At Team Gilbert, we hire innovative, forward-thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements:

• Undergraduate degree or equivalent job-related experience.
• 6 years of extensive customer service experience.
• 5 years of local or State Transaction Privilege Tax auditing.
• 5 years of legal interpretation of tax code, law, policies, and regulations.
• 5 years of analytical research, including but not limited to descriptive, diagnostic, and predictive.
• 3 years of relationship management, including but not limited to training, mentoring, and guiding.
• 1-2 years of Tax Compliance Administration.
• 1-2 years of public policy or working with the legislative process.
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

LICENSING/CERTIFICATIONS:

• Valid Driver's License; Arizona Department of Revenue Auditor Certification; Arizona Department of Revenue Train the Trainer (T3) Certification (preferred)

This position is an At-Will position and is FLSA Exempt - ineligible for overtime compensation.

This position has been identified as an eligible position for a Hybrid or Remote work agreement. Modified work privileges are approved at the sole discretion of the department director; as such, the department reserves the right to modify or discontinue modified work arrangements at any point. Regardless of work location (Remote, On-Site, or Hybrid) Town of Gilbert employees are required to reside in the state of Arizona.

Physical Demands and Working Conditions for this position include:

This position has been designated as a Light work position that spends a majority of its workday in an office environment. To learn more about the different physical exertion levels as defined by the Social Security Administration.

The physical demands and working conditions information above is meant to provide a general idea of the conditions for this role. Gilbert is committed to being an inclusive employer of candidates with a wide range of abilities, and looks for opportunities to accommodate different abilities within reason.

Gilbert is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If any reasonable accommodation is needed while participating in the application and interviewing process, please contact our People Team (Human Resources) at 480-503-6823. Requests should be made as early as possible to allow time to arrange the accommodation.

Gilbert provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.