Assistant Tasting Room Manager

Precept Wine; Portland, Northern (OR, KY); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Company-paid life insurance

Medical benefits

401(k) retirement services

Job summary

Precept Wine is seeking an Assistant Tasting Room Manager in Portland, OR. This hands-on role blends floor leadership with shift coverage, staff training, wine club support, events, and marketing assistance.

The ideal candidate has 2+ years in customer service or hospitality, leadership experience, and comfort with photos/videos for social media; OLCC Service Permit and Food Handlers Permit required; availability for evenings and weekends; able to lift up to 40 pounds.

Qualifications

• Two years of customer service or hospitality experience preferred.
• One year of lead, supervisory, or training experience preferred.
• Comfort capturing photos and short-form video for a business or organization's social media preferred.
• Experience with employee training and food service or kitchen operations preferred.
• Passion for wine, food, hospitality, and creating memorable guest experiences.

Responsibilities

• Provide a welcoming atmosphere and memorable tasting experience for all guests.
• Serve as manager on duty and support the team during daily service, opening and closing procedures, and events.
• Maintain regular floor presence and cover shifts including evenings and weekends.
• Share wine and winery knowledge and promote wine, memberships, food, merchandise, and events.
• Support inventory, ordering, reservations, schedules, and other tasting room projects.
• Onboarding, training, and coaching staff in wine, hospitality, sales, and procedures.
• Maintain training materials and SOPs.
• Communicate staff needs and guest concerns to the General Manager.
• Assist with wine club runs, fulfillment, and pickup/shipping preparation.
• Handle general tasting room and wine club inquiries.

Skills

Customer service

Leadership

Training

Social media

Wine knowledge

Communication

Organization

POS systems

Tools

POS system

Reservations system

Email

Spreadsheets

Social media tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Retail Store Portland, OR, US 1 Attachments

5 days ago Requisition ID: 1242

Salary Range: $24.00 To $26.00 Hourly

Precept Wine is the largest privately owned wine company in the Northwest, with our own vineyards, wineries, and tasting rooms. Battle Creek Cellars by Browne Family is our urban tasting room in Portland, Oregon. The Assistant Tasting Room Manager reports directly to the General Manager and helps lead the daily operation of the tasting room. This is a hands-on role that combines floor leadership and shift coverage with active involvement in staff training, the food program, wine club, events, marketing support, and general tasting room support.

RESPONSIBILITIES

Responsibilities include but are not limited to:

Hospitality and Floor Operations

• Provide a welcoming atmosphere and memorable tasting experience for all guests
• Serve as manager on duty and support the team during daily service, opening and closing procedures, and events
• Maintain regular floor presence and be available to cover opening, closing, floor, and event shifts as needed, including evenings and weekends
• Share wine and winery knowledge and effectively promote wine, memberships, food, merchandise, and events
• Support inventory, ordering, reservations, schedules, reporting, calendars, and other assigned tasting room projects

Training and Team Support

• Play an active role in onboarding, training, and coaching staff in wine, hospitality, sales, food service, systems, and procedures
• Help maintain training materials, checklists, and standard operating procedures
• Communicate staff needs, guest concerns, and operational issues clearly with the General Manager

Wine Club

• Assist with wine club runs, fulfillment, and pickup and shipping preparation
• Help maintain member records and support club events
• Respond to general tasting room and wine club inquiries, including account, payment, pickup, shipping, and benefit questions

Events

• Assist with planning and coordination for public, private, wine club, and offsite events
• Support event setup, service, and breakdown

Food Program

• Support daily kitchen readiness, including prep, organization, food quality, and food safety
• Contribute to menu ideas and seasonal offerings

Marketing

• Assist the General Manager in capturing photos and videos of happenings in the tasting room to be shared on the tasting room's social media accounts

DESIRED SKILLS AND REQUIREMENTS

• Two years of customer service or hospitality experience preferred
• One year of lead, supervisory, or training experience preferred
• Comfort capturing photos and short-form video for a business or organization's social media preferred
• Experience with employee training and food service or kitchen operations preferred
• Passion for wine, food, hospitality, and creating memorable guest experiences
• Strong communication, organization, follow-through, and problem-solving skills
• Comfort using Point of Sale, reservation, email, spreadsheet, and social media systems
• Must be 21 years of age or older and able to lift items up to 40 pounds and stand or walk for lengthy periods
• Availability to work evenings, weekends, special events, and shift coverage as needed
• OLCC Service Permit and Food Handlers Permit required

BENEFITS

• Company-paid basic life and AD&D insurance, long-term disability, Employee Assistance Plan, and vision insurance for eligible employees
• Medical, dental, voluntary short-term disability, additional life and AD&D, and commuter or parking benefits available to eligible employees
• Holiday-designated PTO, sick and vacation accrual, and 401(k) retirement services, as eligible

POSITION DETAILS

Full-time, averaging more than 32 hours per week

Precept Wine is an equal opportunity employer.

Attachments (1)

Battle Creek Cellars Assistant Tasting Room Manager Job Description V2.pdf