Tasting Room Management Team Member

Precept Wine; Walla Walla (WA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Life & AD&D Insurance

Long-Term Disability

Employee Assistance Plan

Medical PPO/HSA

Dental & Vision

Job summary

Precept Wine is seeking a Tasting Room Management Team Member in Walla Walla, WA. This role leads daily tasting room operations, staffing, inventory, events, and brand representation to deliver outstanding guest experiences and revenue growth.

The position emphasizes staff coaching, wine knowledge, and hands-on leadership to ensure high standards of service in a fast-paced hospitality setting. Expect weekend work and a dynamic team environment.

Qualifications

• Operational leadership of tasting room daily operations, staffing, inventory and events.
• Guest-focused role as brand ambassador to drive satisfaction and revenue growth.
• Recruitment, hiring, training and development of tasting room staff.
• Wine education, tastings, tours and events coordination to engage guests.
• Budget, labor cost management and POS oversight with compliance awareness.

Responsibilities

• Oversee daily tasting room operations, staffing, and events.
• Manage inventory of wine, merchandise, and supplies; perform regular counts.
• Ensure health, safety and food handling standards compliance; maintain a welcoming space.
• Lead recruitment, training and development of staff; uphold service standards.
• Drive direct-to-consumer sales and meet revenue targets; represent the brand to guests.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tasting Room Management Team Member

Full Time Walla Walla, WA, US

5 days ago Requisition ID: 1241

Salary Range: $20.00 To $30.00 Hourly

Waterbrook Tasting Room Management Team — Job Description

Role Overview

The tasting room management team oversees all aspects of the tasting room’s daily operations, from staffing and inventory to events and brand representation. They are the primary point of contact for guests, acting as brand ambassadors and driving both customer satisfaction and revenue growth.

Key Responsibilities

1. Operational Leadership

• Assist with oversight of daily operations of tasting room, including scheduling, staffing, and coordinating events.


• Assist with inventory management of wine, merchandise, and supplies; conduct regular counts and reconcile discrepancies.


• Assist with ensuring compliance standards are met with health, safety, and food handling regulations.


• Maintain clean, organized, and welcoming spaces.

2. Staff Management

• Assist with recruitment, hiring, training, and developing tasting room associates, servers, and event staff.


• Assist with training programs on wine knowledge, brand story, service standards, and sales techniques.


• Lead by example in customer service and hold staff accountable to high standards.


• Foster a collaborative, sales-driven culture and support employee retention.

3. Guest Experience & Sales

• Deliver wine education and service excellence to all guests.


• Coordinate tastings, tours, and special events to enhance brand engagement.


• Drive direct-to-consumer sales (wine, merchandise, wine club memberships) and meet revenue targets.


• Serve as the winery’s brand ambassador, communicating its story and values to guests.

4. Marketing & Events

• Collaborate with marketing and event coordinators to plan and execute events (weddings, parties, dinners and private functions).


• Manage wine club programs, allocations, and member experiences.


• Partner with local vendors and partners to expand event offerings.


• Oversee Point-of-Sale (POS) systems, including training, troubleshooting, and reporting.


• Assist with managing tasting room budgets, labor costs, and cost of goods sold.


• Assist with merchandising, displays, and promotional materials.


• Product Knowledge: Deep understanding of wine and beverage offerings.


• Leadership & Communication: Ability to lead teams, inspire staff, and connect with guests.


• Sales Acumen: Skilled in upselling, promotions, and driving DTC revenue.


• Event Coordination: Experience planning and executing tastings, tours, and private events.


• Compliance & Safety: Knowledge of food service regulations and operational safety standards.

Typical Work Environment

• High visibility to customers, often working weekends and special event days.


• May require on-call availability for events or staffing needs.


• Collaborative, fast-paced environment with a focus on hospitality and brand building.

In summary: The winery tasting room management team is both a hospitality and business leadership role, blending wine expertise, operational management, and customer engagement to create memorable experiences and drive sales.

Benefit Eligible Employees are automatically enrolled in three (3) company paid plans:

• $30,000.00 Basic Employee Life & AD&D Insurance


• Long Term Disability


• Employee Assistance Plan

The following additional benefits can be purchased for benefit eligible employees:

• Medical PPO or HSA Insurance


• Dental PPO w/ or w/o Orthodontic Coverage Insurance


• Vision Insurance


• Voluntary Short Term Disability Insurance


• Additional Life & AD&D Insurance


• Additional Long Term Disability Insurance

The applicant must be flexible, professional, highly motivated, and must be able to manage multiple responsibilities and complete tasks with minimal supervision.

This position will average about 20-30 hours per week for part-time, and over 32 hours per week for full-time.

Precept Wine is an Equal Opportunity Employer.