Assistant Supervisor, Food & Beverage | PT | Sesame Place California

United Parks & Resorts, Inc.; San Diego (CA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets

Discounts on food, merchandise

Scholarship opportunities

Employee events and giveaways

Job summary

Sesame Place California is seeking a part-time Assistant Supervisor, Food & Beverage to lead guest service and food operations. You will train ambassadors, oversee meal preparation and service, and ensure safety and quality standards.

Responsibilities include supervising shifts, opening/closing facilities, monitoring food temperatures, coordinating with teams, and delivering memorable experiences for park guests. Availability on weekends and holidays is required.

Qualifications

• 1-3 months related experience or equivalent education/experience
• Pass ServSafe exam before start
• Pass Alcohol training upon selection
• Pass Food Handlers test and maintain card
• Strong written and verbal communication skills

Responsibilities

• Provide top-level guest service and satisfaction.
• Lead and motivate ambassadors to deliver quality experiences.
• Open and close facilities following procedures.
• Prepare and serve food for park guests and monitor portions.
• Supervise ambassadors and train staff on SOPs.
• Monitor food temperatures and HACCP compliance; report issues.
• Set up and monitor queue lines; manage station tasks.
• Assist other locations as needed.

Skills

Guest service

Team leadership

Communication

Food safety

Tools

Cash registers

Job description

## Assistant Supervisor, Food & Beverage | PT | Sesame Place CaliforniaApplylocations: Sesame Place San Diegotime type: Part timeposted on: Posted Todayjob requisition id: JR134681Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!**What you get to do:**You’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences. This position also:* Provides and leads team to deliver superior guest service* Regularly keeps ambassadors motivated and energized* Opens and closes facilities in accordance with established procedures* Provides menu and park information to guests* Monitors equipment and reports any problem to proper personnel* Ensures meal and rest periods are provided to ambassadors as required by company policy* Sets up and monitors queue lines* Records moneybag recaps and completes task on station task lists* Monitors stations to assure food looks pleasing and is portioned in accordance to recipes* Monitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate action* Supervises and trains ambassadors* Authorizes ambassador over-rings* Monitors food waste and assists with educating ambassadors on waste procedures* Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems* Enthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job* Prepares and serves food for park guests* Cleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadors* Ensures excellent guest service by responding to guest requirements, expectations and needs* Other duties as assigned* Assists other locations and areas throughout the park as needed**What it takes to succeed:*** One to three months of related experience or equivalent combination of education and experience* Successfully pass ServSafe exam prior to starting* Able to pass Alcohol training upon selection* Able to pass Food Handlers test and maintain valid Food Handlers card* Strong written/verbal communication skills* Able to frequently lift/move up to 50 pounds with or without accommodation* Able stand for prolonged periods of time* Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel* Able to handle multiple tasks and work in a fast paced environment* Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)* Strong written/verbal communication skills; able to read, write and speak English.**Availability and Hours:*** **This is a part-time role*** During the non-peak season, must be available both Saturday & Sunday* During the peak season, must have 5 days of unrestricted availability, to include the weekends* You must be able to work varied schedules, including nights, weekends, and holidays* Hours vary based on business need; may be scheduled 0-29 hours weekly**Compensation:** 17.50 USD HourlyStarting Base Pay:17.50The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:* FREE park admission* Discounts on park admission tickets and passes for family and friends* Park discounts on food, merchandise, etc.* Scholarship opportunities* Exclusive employee events and giveaways**EEO Employer:**SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.