Assistant Supervisor, Entertainment | Part-Time | Sesame Place San Diego

United Parks & Resorts; Chula Vista (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets and passes

Discounts on food, merchandise

Scholarship opportunities

Exclusive employee events andGiveaways

Job summary

Sesame Place San Diego is seeking an Assistant Supervisor, Entertainment for a part-time role. You will coach and schedule ambassadors, lead training, and help maintain show standards while assisting in budget and documentation tasks.

The ideal candidate is 18+, with leadership experience in theme park or live production, and is comfortable working flexible hours, including weekends and holidays. Must be able to lift up to 50 lbs and work indoors/outdoors.

Qualifications

• At least 18 years of age and a high school diploma or equivalent.
• Experience in leadership roles, preferably in theme park, stage, or live entertainment.
• Strong communication and organizational skills; ability to train and evaluate staff.
• Comfort with customer interactions and guest service standards.
• Ability to work flexible schedules, including weekends and holidays.
• Proficiency with park-related systems (Kronos, SAP, Concur) preferred.

Responsibilities

• Lead daily operations within entertainment groups (stage, performance ops, costumes, audio, video, lighting, stagehands).
• Coach, mentor, and schedule ambassadors; oversee interviews and orientations.
• Lead training, evaluations, and performance reviews for ambassadors.
• Maintain show standards and safety requirements; manage area budgets and documentation.
• Ensure excellent guest service and professional communication with staff and vendors.

Skills

Leadership experience

Public speaking

Communication skills

Multitasking

Physical stamina

Team collaboration

Education

High school diploma or equivalent

Tools

Kronos

SAP

Concur

Microsoft Office

Job description

## Assistant Supervisor, Entertainment | Part-Time | Sesame Place San DiegoApply: Sesame Place San Diego: Part time: Posted Today: JR136357Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!**What you get to do:** This role will lead all aspects of daily operations within one or more of the following Entertainment Operations work groups (stage, performance operations, costume characters, audio, video, lighting, and stagehands). You will:* Coach, mentor, direct, evaluate, and schedule staff* Lead the interview and orientation process of new ambassadors* Lead training and development of new and existing ambassadors* Write evaluations and assist in the development of ambassadors* Review the annual performance appraisal with ambassadors* Work with show producer and performance operations to maintain show standards* Maintain area labor and expense budgets* Produce and maintain accurate documentation* Maintain a safe work environment and safety requirements* Maintain cleanliness of all assigned work areas* Maintain, uphold and respect all ambassador confidentiality and leadership issues* Ensure excellence in customer service by responding to customer requirements, expectations and needs.* Maintain a positive and flexible attitude* Model company trainings related to guest interactions and animal areas* Occasionally may assist other locations and areas throughout the park as needed* Communicate professionally and effectively with Ambassadors, Vendors and our Guests* Perform other duties as assigned**What it takes to succeed:*** At least 18 years of age* High school diploma or equivalent, required* At least one year of professional or college-level experience in one of the following areas: theme park, stage, or live audio, film production, etc., required* At least six months previous experience in leadership related role, preferred* One year of theme park related experience, preferred* Possession of a valid state driver’s license and ability to obtain a company driver’s license* Ability to meet company driving guidelines* Proficient knowledge in one or more areas of theater craft (i.e., dance, performance arts/gymnastics and stage manager, etc.) and/or proficient knowledge in one or more areas of technical theater or live media productions (audio, video, lighting and stagehand)* Strong presentation skills including the ability to speak clearly and comfortably in front of large groups and in different environments; including, but not limited to, training classes* Able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs* Proficient written and verbal communication skills* Have working knowledge of computer-based resources such as Microsoft Office* Working knowledge of park related programs. (i.e. Kronos, SAP, and Concur), preferred* Able to complete assigned projects in a timely and professional manner* Ability to handle multiple tasks and maintain a positive and flexible attitude in an ever-changing and fast-paced work environment* Proficient organization and planning skills* Be able to lift, push, pull and/or carry up to 50 lbs.* Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed* Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)* Be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes* Perform cleaning duties, including use of cleaning chemicals* Work flexible schedules/hours based on business needs, to include opening, mid-, and closing shifts; nights, weekends, and holidays* Be flexible in work locations as placement will depend on business needs and career development opportunities**Compensation**: $20.00 per hourStarting Base Pay:The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:* FREE park admission* Discounts on park admission tickets and passes for family and friends* Park discounts on food, merchandise, etc.* Scholarship opportunities* Exclusive employee events and giveaways**EEO Employer:**SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.