Assistant Supervisor, Culinary

United Parks & Resorts; Philadelphia (Philadelphia County); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Free park admission

Discounts on park admission tickets

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Sesame Place, operated by United Parks & Resorts, seeks an Assistant Supervisor, Culinary Operations. You will lead daily kitchen and front/back area tasks, uphold culinary standards, and resolve guest concerns while training team members.

The role requires ServSafe Food Manager certification, strong knowledge of health and food safety regulations, and solid staffing planning. You will record labor hours, ensure compliance with Child Labor Laws, maintain sanitation, and promote a positive team

Qualifications

• ServSafe Food Manager certification is required to complete class and exam.
• Knowledge of department standards and health and food safety regulations.
• Ability to pro-actively plan daily operations based on staffing and attendance.
• Excellent communication skills across team members and leadership.

Responsibilities

• Provide exemplary service and uphold Culinary Standards of Service, resolving guest concerns.
• Manage daily sub-department labor, break rotations, and staffing assignments.
• Assist Culinary Operations supervisor with training and counseling of team members; ensure grooming and employment standards.
• Accurately record labor hours and maintain labor reports; ensure compliance with Child Labor Laws.
• Maintain food quality and sanitation standards to prevent cross-contamination while following SEA safety guidelines.
• Practice safe work habits and use PPE; report any unsafe situations immediately.

Skills

Leadership

Training

Communication

Food safety

Staffing planning

Education

High School Diploma or equivalent

Job description

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What you get to do:

As an Assistant Supervisor, Culinary Operations you'll: Provide exemplary Service and ensure Culinary Standards of Service are met including resolving guest concerns, ensuring all team members are providing the highest level of guest courtesy, recognizing and rewarding team members who provide exemplary service Manage daily sub-department labor, daily break rotations, and daily staffing assignments Assist Culinary Operation supervisor with the training and counseling of team members while ensuring and complying with all SEA grooming guidelines and employment standards Complete appropriate paperwork and administer developmental documentation. Responsible for accurately recording team member labor hours and maintaining various labor reports Ensure compliance of Child Labor Laws with regards to breaks, lunches, and hours worked per day Establish and maintain a positive atmosphere which ensures the highest level of team member Comply with the area opening and closing procedures and ensure all team members complete tasks within a timely manner. Maintain food quality and sanitation standards to prevent cross- contamination while upholding the SEA safety guidelines Consistently practice safe work habits including the use of Personal Protection Equipment (PPE), lifting and reporting unsafe situations

What it takes to succeed:

No significant performance deficiencies within a 1 year period. High School Diploma or equivalent preferred Ability to be a focused individual who can complete tasks independently, but also possess the ability to work within a group and lead multiple people Posses strong knowledge of department standards and health and food safety regulations. Knowledgeable in all areas of the department including team member roles Posses an overall understanding of daily operations (kitchen, front and back areas), procedures and staff positions. Possess the ability to pro-actively plan daily operations based on staffing, attendance, etc. Excellent communication skills Position is contingent upon successful completion of the ServSafe Food Manager certification class and exam Ability to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines Willing to comply and ensure all team members comply with all SEA grooming guidelines and employment standards

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.