Assistant Studio Manager - Full Time

Orangetheory Fitness; New York (NY); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Flexible schedules

Free workouts

Health insurance plans

Ongoing sales training

Performance-based bonuses

Job summary

Orangetheory Fitness is seeking an experienced Assistant Studio Manager in New York to join our Studio Leadership Team. You will assist in managing daily operations and staff development while driving membership sales.

The ideal candidate has strong leadership abilities, customer service experience, and a passion for fitness. Responsibilities include improving studio efficiency and ensuring superior customer service.

Flexible schedules, ongoing training, and health insurance are offered.

Qualifications

• Must have 1+ years of experience in sales and customer service.
• Ability to multi-task and stay organized in a fast-paced environment.
• Flexibility to work retail hours including nights and weekends.

Responsibilities

• Assist Studio Manager in daily operations and staff development.
• Motivate Sales Associate team to achieve membership sales goals.
• Maintain a clean and safe studio environment.

Skills

Leadership

Customer service

Sales experience

Time management

Communication skills

Education

Associate’s degree

Job description

Assistant Studio Manager – Full Time

Orangetheory Fitness is a trendsetting franchise fitness organization with 1,200+ locations open in the US and Canada and 550+ new fitness studios under development nationally and internationally.

We are currently seeking a dynamic Assistant Studio Manager (ASM) to be a part of our Studio Leadership Team. The ASM will assist the Studio Manager and Head Coach in managing the daily business operations, staff development, and driving the overarching theme of #Morelife for our members.

What makes an awesome Orangetheory Fitness employee?

• Passionate about fitness and helping others achieve their fitness goals
• Strong leadership ability with the drive to motivate and mentor others
• Outgoing and energetic seeking to expand their sales career in the fitness industry
• Someone who enjoys teamwork and wants to be a part of a world‑class fitness company
• Enthusiastic about changing people’s lives through fitness and community
• Interested in further development of their professional skills in sales, marketing, lead generation, social media, building and retaining clients, and growing a business

Responsibilities

• Work collaboratively with Studio Manager and Sales team to improve the studio’s overall effectiveness and efficiency
• Maintain a safe and clean studio
• Conduct telephone inquiries/follow‑up calls and customer care calls
• Assist with proper onboarding of all OTF clients
• Take responsibility to ensure superior customer service
• Help manage and participate in events including marketing events
• Motivate the Sales Associate team in achieving membership sales goals
• Provide oversight of the sales team
• Assist with the hiring, onboarding and training of all studio staff
• Drive the Studio’s daily, weekly, and monthly membership goals
• Measure key performance sales indicators for the fitness studio, including package offerings, memberships renewals, retail and concession sales, and maximizing workout traffic

Qualifications

• Associate’s degree and functional computer skills
• Love helping clients achieve goals and possess excellent customer service skills
• Fitness‑minded professional with 2‑years of experience working in a sales quota environment
• Interested in further development of your professional skills set—sales, marketing, lead generation, social media, building and retaining clients, growing a business
• Can fully multi‑task and stay organized in a fast‑paced environment
• Practice positive, motivating and effective interpersonal communication skills
• Demonstrate the desire to lead employees and motivate teams
• Have the flexibility to work retail hours—days, nights, weekends, and holidays as needed
• Ability to manage difficult or emotional customer and employee situations

Benefits & Perks

• Flexible schedules
• Workout for free
• Fitness casual dress code
• Passionate, collaborative work environment
• Ongoing sales training and development
• Participation in studio performance‑based bonus program
• Health insurance plans available for eligible employees

Wages

Hourly + commission

AAP/EEO STATEMENT

Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Job Details

• Job Types: Full‑time + Commission
• Salary: $22+ /hour
• Experience: sales – 1 year (Preferred); Customer Service – 1 year (Preferred)
• Education: Associates Degree or Higher (Required)
• Location: Brooklyn, New York, NY (Preferred)
• Shifts: Morning (Preferred), Mid‑Day (Preferred), Evening (Preferred)
• Hours per Week: 34‑40 (Required); also 30‑39 (Other listing)
• Additional Compensation: Commission, Bonuses, Store Discounts
• Work Location: One location
• Paid Training: Yes
• Management: Manager
• Schedule: Monday to Friday, Holidays required, Day shift, Night shift, Weekends required
• Job Type: Full‑time
• Pay: $23.00 per hour (may vary with skills and/or qualifications)