Assistant Studio Manager Full Time

Ultimate Fitness Group, LLC; New York (NY); On-site; USD 19,800 - 24,200; Full time

Benefits offered by this job

Flexible schedules

Free workouts

Health insurance plans

Ongoing sales training

Studio performance-based bonus program

Job summary

Ultimate Fitness Group, LLC is seeking an Assistant Studio Manager for their Orangetheory Fitness studio in New York, NY. The role involves assisting in managing daily operations, developing staff, and promoting a culture focused on community and fitness.

The ideal candidate should have an Associate’s degree, excellent customer service skills, and a passion for helping clients achieve their goals. Flexibility in working hours is essential, along with the ability to lead and motivate the team.

Qualifications

• 2 years of experience working in a sales environment.
• Ability to manage difficult customer situations.
• Flexible to work retail hours including nights and weekends.

Responsibilities

• Assist Studio Manager in daily business operations.
• Maintain a safe and clean studio.
• Motivate Sales Associate team to achieve membership sales goals.

Skills

Customer service skills

Sales experience

Leadership ability

Organizational skills

Interpersonal communication

Education

Associate’s degree

Job description

Assistant Studio Manager – Full Time

Orangetheory Fitness is a trendsetting franchise fitness organization with 1,200+ locations open in the US and Canada and 550+ new fitness studios under development nationally and internationally.

We are currently seeking a dynamic Assistant Studio Manager (ASM) to be a part of our Studio Leadership Team. The ASM will assist the Studio Manager and Head Coach in managing the daily business operations, staff development, and driving the overarching theme of #Morelife for our members.

What makes an awesome Orangetheory Fitness employee?

• Passionate about fitness and helping others achieve their fitness goals
• Strong leadership ability with the drive to motivate and mentor others
• Outgoing and energetic seeking to expand their sales career in the fitness industry
• Someone who enjoys teamwork and wants to be a part of a world‑class fitness company
• Enthusiastic about changing people’s lives through fitness and community
• Interested in further development of their professional skills in sales, marketing, lead generation, social media, building and retaining clients, and growing a business

Responsibilities

• Work collaboratively with Studio Manager and Sales team to improve the studio’s overall effectiveness and efficiency
• Maintain a safe and clean studio
• Conduct telephone inquiries/follow‑up calls and customer care calls
• Assist with proper onboarding of all OTF clients
• Take responsibility to ensure superior customer service
• Help manage and participate in events including marketing events
• Motivate the Sales Associate team in achieving membership sales goals
• Provide oversight of the sales team
• Assist with the hiring, onboarding and training of all studio staff
• Drive the Studio’s daily, weekly, and monthly membership goals
• Measure key performance sales indicators for the fitness studio, including package offerings, memberships renewals, retail and concession sales, and maximizing workout traffic

Qualifications

• Associate’s degree and functional computer skills
• Love helping clients achieve goals and possess excellent customer service skills
• Fitness‑minded professional with 2‑years of experience working in a sales quota environment
• Interested in further development of your professional skills set—sales, marketing, lead generation, social media, building and retaining clients, growing a business
• Can fully multi‑task and stay organized in a fast‑paced environment
• Practice positive, motivating and effective interpersonal communication skills
• Demonstrate the desire to lead employees and motivate teams
• Have the flexibility to work retail hours—days, nights, weekends, and holidays as needed
• Ability to manage difficult or emotional customer and employee situations

Benefits & Perks

• Flexible schedules
• Workout for free
• Fitness casual dress code
• Passionate, collaborative work environment
• Ongoing sales training and development
• Participation in studio performance‑based bonus program
• Health insurance plans available for eligible employees

Wages

Hourly + commission

AAP/EEO STATEMENT

Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Job Details

• Job Types: Full‑time + Commission
• Salary: $22+ /hour
• Experience: sales – 1 year (Preferred); Customer Service – 1 year (Preferred)
• Education: Associates Degree or Higher (Required)
• Location: Brooklyn, New York, NY (Preferred)
• Shifts: Morning (Preferred), Mid‑Day (Preferred), Evening (Preferred)
• Hours per Week: 34‑40 (Required); also 30‑39 (Other listing)
• Additional Compensation: Commission, Bonuses, Store Discounts
• Work Location: One location
• Paid Training: Yes
• Management: Manager
• Schedule: Monday to Friday, Holidays required, Day shift, Night shift, Weekends required
• Job Type: Full‑time
• Pay: $23.00 per hour (may vary with skills and/or qualifications)