Assistant Store Manager — Team Leader & Store Ops

dollartree; Kingsport (TN); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development in Kingsport, TN. The role covers opening/closing, merchandising, payroll, scheduling, cash handling, and loss prevention—while ensuring a safe, friendly environment for customers and associates.

The ideal candidate will have a high school diploma or equivalent and prior store management experience in retail or grocery, with strong communication and organizational skills to lead

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform frequent standing, walking, and lifting tasks.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision‑making skills are required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom and sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and related communications.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash handling; support loss prevention.
• Maintain a well-stocked and organized sales floor and stockroom.
• Protect and secure all company assets, including store cash.
• Adhere to policies, safety guidelines, and procedures.
• Help Store Manager supervise and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Keep the store clean and presentable; bathrooms, floors, and waste management.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Written communication

Teamwork

Customer service

Organizational skills

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development in Kingsport, TN. The role covers opening/closing, merchandising, payroll, scheduling, cash handling, and loss prevention—while ensuring a safe, friendly environment for customers and associates.

The ideal candidate will have a high school diploma or equivalent and prior store management experience in retail or grocery, with strong communication and organizational skills to lead