Assistant Store Manager: Team Leader & Growth Driver

MINISO USA; Mount Prospect (IL); On-site; USD 24,796 - 34,440; Full time

Job summary

MINISO USA is seeking an Assistant Store Manager to support the Store Manager in daily operations, deliver exceptional customer service, coach teammates, and drive sales performance.

You will mentor trainees, manage inventory and staffing, uphold visual standards, and participate in recruitment and training, while ensuring compliance with company policies and delivering a safe, welcoming shopping environment.

Qualifications

• Retail management experience and leadership abilities.
• Strong communication and customer management skills.
• Flexible schedule including nights, weekends and holidays.
• Ability to relocate or travel between locations.

Responsibilities

• Lead a dynamic team of Store Staff and ensure exceptional customer service.
• Drive sales performance and adherence to operational procedures.
• Maintain visual merchandising standards and inventory accuracy.
• Coach and mentor trainees to meet targets.
• Collaborate with Loss Prevention to minimize shrink.
• Handle cash procedures and ensure a safe store environment.
• Assist in recruitment, staffing, and training.

Skills

Leadership

Customer management

Communication

Organizational skills

Retail management

Education

High school diploma or equivalent

Associate degree or higher

Job description

MINISO USA is seeking an Assistant Store Manager to support the Store Manager in daily operations, deliver exceptional customer service, coach teammates, and drive sales performance.

You will mentor trainees, manage inventory and staffing, uphold visual standards, and participate in recruitment and training, while ensuring compliance with company policies and delivering a safe, welcoming shopping environment.