Assistant Store Manager - Sales, Ops & People Leadership

Abercrombie & Fitch Co.; Toledo (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Job summary

Abercrombie & Fitch Co. in Toledo, OH seeks an Assistant Manager who blends business strategy, operations, and people leadership to drive sales and deliver exceptional customer service. You will oversee daily store operations, mentor staff, and implement floorset updates with strong product knowledge.

The role emphasizes recruiting, training, and developing teammates, while ensuring efficient store processes and a superior customer experience.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills.
• Ability to thrive in a fast-paced and challenging environment.
• Team-building skills.
• Self-starter with proactive attitude.
• Strong interpersonal and communication skills.
• Drive to achieve results.
• Adaptability / Flexibility.
• Multi-Tasking.
• Fashion interest and knowledge.

Responsibilities

• Analyze the business and drive sales while delivering best-in-class customer service.
• Oversee daily store operations including opening and closing routines.
• Lead floorset updates, styling recommendations and product knowledge.
• Talent leadership: recruiting, training, engagement and development.
• Manage staffing, scheduling and payroll.
• Ensure store presentation and stockroom operations meet standards.
• Coordinate omni-channel fulfillment and customer experience.
• Foster effective communication across the team and with management.

Skills

Customer service

Sales analysis

Staff leadership

Communication

Team collaboration

Education

Bachelor’s degree OR 1 year supervisory experience

Job description

Abercrombie & Fitch Co. in Toledo, OH seeks an Assistant Manager who blends business strategy, operations, and people leadership to drive sales and deliver exceptional customer service. You will oversee daily store operations, mentor staff, and implement floorset updates with strong product knowledge.

The role emphasizes recruiting, training, and developing teammates, while ensuring efficient store processes and a superior customer experience.