Assistant Store Manager: Retail Ops & Leadership

Goodwill of Southern New England; East Greenwich (RI); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Tuition and gym reimbursement

Retirement plan contributions

Emergency assistance funds

Paid time off

Referral bonuses

Job summary

Goodwill of Southern New England in Rhode Island is seeking an Assistant Store Manager to support store operations, drive sales, and supervise staff. You will help oversee donations, processing, pricing, and customer service while maintaining a safe, welcoming shopping environment.

The role requires leadership experience and a focus on financial performance, loss prevention, and compliance with agency policies. Weekend/evening hours and holidays are typical in retail operations.

Qualifications

• Minimum two years related experience including supervisory experience.
• Strong leadership and customer service skills.
• Ability to manage store operations and safety compliance.

Responsibilities

• Oversee proper handling and processing of donations and merchandise.
• Maximize sales through pricing, display, and inventory management.
• Ensure quality customer service and smooth store operations for shoppers and donors.
• Manage public safety, security, and loss prevention procedures.
• Supervise staff, schedule employees, and ensure adherence to agency policies.

Skills

Supervisory experience

Cash handling

Microsoft Office

Education

High school diploma or GED

Job description

Goodwill of Southern New England in Rhode Island is seeking an Assistant Store Manager to support store operations, drive sales, and supervise staff. You will help oversee donations, processing, pricing, and customer service while maintaining a safe, welcoming shopping environment.

The role requires leadership experience and a focus on financial performance, loss prevention, and compliance with agency policies. Weekend/evening hours and holidays are typical in retail operations.