Assistant Store Manager - Retail Ops & Customer Experience

R301US Hibbett Retail, Inc.; Saraland (AL); On-site; USD 30,809,000 - 41,685,000; Full time

Job summary

Hibbett I City Gear in Saraland, Alabama is seeking an Assistant Manager to support the Store Manager in daily retail operations. You will help with selling, restocking, merchandising, ordering, and scheduling while supervising staff in the Store Manager’s absence.

The role requires strong customer service, interpersonal and communication skills, and the ability to work in a fast-paced environment. Knowledge of policies and inventory control is essential for success.

Qualifications

• Experience in retail or footwear/apparel is preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Must be a self-starter with initiative and attention to detail.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Aid in selling, restocking, merchandising, ordering, and scheduling.
• Take leadership in the Store Manager's absence and supervise staff.
• Provide knowledge and guidance to employees and customers in all departments.
• Ensure profitability by tracking inventory, sales statistics, and expenses.
• Promote services and merchandise and uphold company policies.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Team leadership

Job description

Hibbett I City Gear in Saraland, Alabama is seeking an Assistant Manager to support the Store Manager in daily retail operations. You will help with selling, restocking, merchandising, ordering, and scheduling while supervising staff in the Store Manager’s absence.

The role requires strong customer service, interpersonal and communication skills, and the ability to work in a fast-paced environment. Knowledge of policies and inventory control is essential for success.