Assistant Store Manager, Optical Retail - Growth & Leadership

America's Best; Quakertown (Bucks County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Hor d

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is seeking a Store Manager in Bucks County to lead the eyeglass department and drive profit, sales and service excellence. You’ll oversee daily operations, motivate opticians and sales associates, manage staffing, and coordinate with district and corporate offices to meet goals.

The role requires optical sales leadership, strong communication, and a track record of coaching teams to deliver outstanding customer service.

Qualifications

• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Job description

America's Best, part of National Vision, is seeking a Store Manager in Bucks County to lead the eyeglass department and drive profit, sales and service excellence. You’ll oversee daily operations, motivate opticians and sales associates, manage staffing, and coordinate with district and corporate offices to meet goals.

The role requires optical sales leadership, strong communication, and a track record of coaching teams to deliver outstanding customer service.