Assistant Store Manager - Lead Store Ops & Customer Service

R301US Hibbett Retail, Inc.; Lick Township (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Hibbett I City Gear in Jackson, Ohio is seeking an Assistant Manager to support store operations and drive customer service excellence. You will work closely with the Store Manager to oversee selling, merchandising, restocking, and scheduling, while ensuring policy compliance and accurate daily procedures.

This role requires retail experience, strong communication, and the ability to lead a team in a fast-paced environment.

Qualifications

• Experience in a retail environment, preferably in footwear/apparel.
• Excellent interpersonal and communication skills.
• Able to work in a fast-paced environment.
• Self-starter with initiative and attention to detail.
• Team player passionate about outstanding customer service and merchandising.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provide guidance to employees and customers across departments as needed.
• Protect assets and maintain internal control procedures.

Skills

Retail experience

Interpersonal communication

Fast-paced environment

Team leadership

Customer service

Attention to detail

Self-starter

Job description

Hibbett I City Gear in Jackson, Ohio is seeking an Assistant Manager to support store operations and drive customer service excellence. You will work closely with the Store Manager to oversee selling, merchandising, restocking, and scheduling, while ensuring policy compliance and accurate daily procedures.

This role requires retail experience, strong communication, and the ability to lead a team in a fast-paced environment.