Assistant Store Manager - Operations & Customer Experience

Dollar Tree; West Orange (MA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in West Orange, NJ is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role includes assisting with daily store activities, merchandising, and staff supervision.

The position requires strong communication, customer service, and the ability to lift up to 55 lbs. It is a part-time role with an emphasis on maintaining a safe, friendly shopping environment and executing company policies.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas
• Perform opening and closing procedures
• Process corporate directives and communications related to store activities
• Maintain promotional effectiveness of store fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, payroll and scheduling, and loss prevention
• Maintain clean, well-stocked sales floor and organized stockroom
• Protect and secure all company assets, including cash
• Adhere to policies and safety guidelines and ensure staff follow procedures
• Help Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment for customers and staff
• Maintain store cleanliness, bathrooms, floors, and waste handling
• Other duties as assigned

Skills

Customer service

Communication skills

Teamwork

Physical strength

Reading directives

Education

High school diploma or equivalent

Job description

Family Dollar in West Orange, NJ is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role includes assisting with daily store activities, merchandising, and staff supervision.

The position requires strong communication, customer service, and the ability to lift up to 55 lbs. It is a part-time role with an emphasis on maintaining a safe, friendly shopping environment and executing company policies.