Assistant Store Manager – Luxury Brand Leadership

kate spade new york; San Marcos (TX); In loco; USD 25.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

401(K)

Paid leave

Commuter benefits

Tuition assistance

Descrizione del lavoro

Coach is a global fashion house founded in New York with a focus on luxury retail excellence. This role partners with the Store Manager to drive sales performance, deliver outstanding customer experiences, and uphold Coach service standards on the sales floor.

You will lead by example, recruit and coach team members, and implement strategies that align with brand goals while supporting omni-channel initiatives and strong vendor relationships.

Competenze

• 1+ years of leadership experience in retail or service industries.
• Luxury/fashion background preferred.
• Strong English language proficiency.

Mansioni

• Drive Sales & Strategy: support the Store Manager in forecasting, planning, and category initiatives; monitor KPIs.
• Deliver Exceptional Service: create an inclusive, high-energy environment that meets service standards; resolve issues promptly.
• Lead & Develop Talent: recruit, onboard, and coach team members; build a strong talent pipeline.
• Execute Omni-Channel & Digital Engagement: support virtual shopping, clienteling, and data acquisition; leverage social trends.
• Ensure Operational Excellence: oversee policies, scheduling, payroll, HR processes, loss prevention, and visual standards.
• Collaborate & Communicate: work with leadership to interpret market trends and share insights with districts.

Conoscenze

Leadership

Customer focus

Communication

MS Office

Retail systems

Omni-channel

Strumenti

Retail software

Descrizione del lavoro

Coach is a global fashion house founded in New York with a focus on luxury retail excellence. This role partners with the Store Manager to drive sales performance, deliver outstanding customer experiences, and uphold Coach service standards on the sales floor.

You will lead by example, recruit and coach team members, and implement strategies that align with brand goals while supporting omni-channel initiatives and strong vendor relationships.