Assistant Store Manager – Luxury Fashion & Team Leader

Tapestry (Coach/Kate Spade); Tampa (FL); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Coach in Tampa, FL is seeking an Assistant Store Manager to partner with the Store Manager to drive sales performance, operations, and team development on the sales floor, delivering exceptional customer experiences and upholding brand standards.

You will lead by example, recruit and coach staff, execute omni-channel initiatives, manage schedules, payroll, and loss prevention, and communicate insights to district and corporate teams to support growth of this expressive luxury brand.

Formación

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
• Ability to work in a fast-paced environment.
• Strong English language proficiency.
• Schedule: Flexible schedule including nights, weekends, and peak periods.

Responsabilidades

• Drive Sales & Strategy: assist Store Manager in forecasting, planning, and category initiatives; monitor KPIs.
• Deliver Exceptional Service: create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
• Lead & Develop Talent: recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
• Ensure Operational Excellence: oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
• Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Conocimientos

Leadership experience

Customer focus

Communication

Problem solving

Conflict resolution

Microsoft Office

Retail systems

Omni-channel / clienteling

Descripción del empleo

Coach in Tampa, FL is seeking an Assistant Store Manager to partner with the Store Manager to drive sales performance, operations, and team development on the sales floor, delivering exceptional customer experiences and upholding brand standards.

You will lead by example, recruit and coach staff, execute omni-channel initiatives, manage schedules, payroll, and loss prevention, and communicate insights to district and corporate teams to support growth of this expressive luxury brand.