Luxury Retail Assistant Store Manager — Growth & Team Lead

Tapestry, Inc.; Tampa (FL); Vor Ort; USD 25.000 - 53.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Zusammenfassung

Coach, a global luxury fashion house based in New York and part of Tapestry, invites you to join as Assistant Store Manager in Tampa, FL. You will partner with the Store Manager to drive sales, elevate service, and develop a high-performing team on the sales floor.

In this role you will oversee omni-channel initiatives, ensure operational excellence, and communicate insights to district and corporate teams to strengthen brand presence and guest experiences.

Qualifikationen

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
• Strong English language proficiency.

Aufgaben

• Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
• Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
• Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
• Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Jobbeschreibung

Coach, a global luxury fashion house based in New York and part of Tapestry, invites you to join as Assistant Store Manager in Tampa, FL. You will partner with the Store Manager to drive sales, elevate service, and develop a high-performing team on the sales floor.

In this role you will oversee omni-channel initiatives, ensure operational excellence, and communicate insights to district and corporate teams to strengthen brand presence and guest experiences.