Assistant Store Manager — Luxury Retail Leader

Tapestry, Inc.; Orland Park (IL); On-site; USD 25,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter Benefits

Job summary

Coach is seeking an Assistant Store Manager to partner with the Store Manager in driving sales, operations, and team development. You will lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards while adapting to evolving strategies and brand initiatives.

The role emphasizes team leadership, coaching, and collaboration with districts and corporate teams to deliver results in a fast-paced luxury retail environment.

Qualifications

• 1+ year of leadership experience in retail or service industries; luxury/fashion background preferred.
• Proven ability to motivate teams and deliver strong customer experiences.
• Proficiency in Microsoft Office and familiarity with omni-channel services.

Responsibilities

• Drive Sales & Strategy: assist Store Manager with forecasts, planning, and category initiatives; monitor KPIs.
• Deliver Exceptional Service: create an inclusive, high-energy in-store environment that meets service standards.
• Lead & Develop Talent: recruit, onboard, and coach team members; build a strong talent pipeline.

Skills

Leadership

Customer Service

Retail

Microsoft Office

Job description

Coach is seeking an Assistant Store Manager to partner with the Store Manager in driving sales, operations, and team development. You will lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards while adapting to evolving strategies and brand initiatives.

The role emphasizes team leadership, coaching, and collaboration with districts and corporate teams to deliver results in a fast-paced luxury retail environment.