Assistant Store Manager: Lincoln Park

Costellos Ace; Lincoln Park (NJ); On-site; USD 54,443,000 - 63,039,000; Full time

Job summary

Costellos Ace is seeking an Assistant Store Manager for its Lincoln Park, NJ location. You will support the Store Manager in daily store operations, drive sales, and maintain high customer service standards.

You will lead by example, motivate staff, and ensure store policies are followed. The role requires strong leadership, inventory awareness, and the ability to work flexible hours.

Qualifications

• High school diploma or equivalent; an associate degree is preferred.
• Minimum of 2 years in a retail environment, preferably supervisory or management.
• Proven track record of achieving sales targets and managing a team effectively.
• Experience in inventory management and operational procedures within retail.
• Strong leadership, customer service, and communication skills.
• Proficient in using retail management software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee all store operations in partnership with the Store Manager, including scheduling and customer service.
• Implement sales strategies to meet targets and monitor performance metrics.
• Provide exceptional customer service and resolve issues promptly.
• Recruit, train, and develop store staff to build a skilled team.
• Maintain store standards, cleanliness, organization, and policy adherence.
• Plan and execute promotional events and marketing initiatives with the Store Manager.
• Monitor stock levels and coordinate with suppliers for timely replenishment.
• Analyze sales data to identify trends and opportunities for growth.

Skills

Leadership

Customer service

Retail management software

MS Office

Organizational skills

Communication

Sales data analysis

Flexible scheduling

Team motivation

Education

High school diploma or equivalent

Associate degree preferred

Tools

Retail management software

MS Office Suite

Job description

Job Details

Job Location: BHC Lincoln Park - Lincoln Park, NJ 07035
Salary Range: $19.00 - $22.00 Hourly
Travel Percentage: Flexible Travel
Job Category: Management

Job Purpose

The Assistant Store Manager at Costellos Ace plays a crucial role in supporting the Store Manager in the daily operations of the store. This position is responsible for ensuring excellent customer service, maintaining store standards, and driving sales to meet company goals. The Assistant Store Manager is expected to lead by example, fostering a positive work environment and motivating staff to achieve their best performance.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including inventory management, staff scheduling, and customer service.
• Ensure that the store meets its sales targets by implementing effective sales strategies and monitoring performance metrics.
• Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and professionally.
• Support the recruitment, training, and development of store staff to ensure a skilled and motivated team.
• Maintain store standards by ensuring cleanliness, organization, and adherence to company policies and procedures.
• Collaborate with the Store Manager to plan and execute promotional events and marketing initiatives.
• Monitor stock levels and coordinate with suppliers to ensure timely replenishment of inventory.
• Analyze sales data to identify trends and opportunities for growth, providing insights and recommendations to the Store Manager.
• Foster a positive and inclusive work environment, encouraging teamwork and collaboration among staff members.
• Act as a point of contact in the absence of the Store Manager, ensuring continuity in store operations.

Qualifications

Required Education:

• High school diploma or equivalent; an associate degree in business or related field is preferred.

Required Experience:

• Minimum of 2 years of experience in a retail environment, preferably in a supervisory or management role.
• Proven track record of achieving sales targets and managing a team effectively.
• Experience in inventory management and operational procedures within a retail setting.

Required Skills and Abilities:

• Strong leadership skills with the ability to motivate and develop team members.
• Excellent customer service skills with a focus on enhancing the customer experience.
• Proficient in using retail management software and Microsoft Office Suite.
• Strong organizational and multitasking abilities to manage store operations efficiently.
• Effective communication skills, both verbal and written, to interact with staff and customers.
• Ability to analyze sales data and develop strategies to improve store performance.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.