Assistant Store Manager: Mercerville, NJ

Costellos Ace; Hamilton Township (NJ); On-site; USD 26,000 - 30,000; Full time

Job summary

Costellos Ace in Mercerville, NJ is hiring an Assistant Store Manager to support daily store operations and drive sales. You will lead by example, uphold store standards, and motivate staff to meet company goals.

Responsibilities include overseeing inventory, staffing, customer service, and promotions while ensuring a positive, productive work environment. Minimum 2 years in retail with supervisory experience is preferred.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Minimum 2 years in a retail environment, preferably in a supervisory role.
• Experience with inventory management and store operations in retail.

Responsibilities

• Assist the Store Manager in overseeing all store operations.
• Help meet sales targets by implementing strategies and monitoring metrics.
• Provide excellent customer service and resolve inquiries promptly.
• Support recruitment, training, and development of staff.
• Maintain store standards, cleanliness, and organization.
• Plan and execute promotions and marketing initiatives with the manager.
• Monitor stock levels and coordinate with suppliers for replenishments.
• Analyze sales data to identify trends and growth opportunities.
• Foster a positive, inclusive work environment and teamwork.
• Act as point of contact in the absence of the Store Manager.

Skills

Leadership

Customer service

Sales target achievement

Inventory management

Staff scheduling

Communication

Analytical thinking

Education

High school diploma or equivalent

Associate degree in business or related field (preferred)

Tools

Retail management software

Microsoft Office

POS systems

Job description

Job DetailsJob Location: BHC Mercerville - Mercerville, NJ 08619Salary Range: $19.00 - $22.00 HourlyTravel Percentage: Flexible TravelJob Category: Management

Job Purpose:

• The Assistant Store Manager at Costellos Ace plays a crucial role in supporting the Store Manager in the daily operations of the store. This position is responsible for ensuring excellent customer service, maintaining store standards, and driving sales to meet company goals. The Assistant Store Manager is expected to lead by example, fostering a positive work environment and motivating staff to achieve their best performance.

Key Responsibilities:

• Assist the Store Manager in overseeing all aspects of store operations, including inventory management, staff scheduling, and customer service.
• Ensure that the store meets its sales targets by implementing effective sales strategies and monitoring performance metrics.
• Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and professionally.
• Support the recruitment, training, and development of store staff to ensure a skilled and motivated team.
• Maintain store standards by ensuring cleanliness, organization, and adherence to company policies and procedures.
• Collaborate with the Store Manager to plan and execute promotional events and marketing initiatives.
• Monitor stock levels and coordinate with suppliers to ensure timely replenishment of inventory.
• Analyze sales data to identify trends and opportunities for growth, providing insights and recommendations to the Store Manager.
• Foster a positive and inclusive work environment, encouraging teamwork and collaboration among staff members.
• Act as a point of contact in the absence of the Store Manager, ensuring continuity in store operations.

QualificationsRequired Education:

• High school diploma or equivalent; an associate degree in business or related field is preferred.

Required Experience:

• Minimum of 2 years of experience in a retail environment, preferably in a supervisory or management role.
• Proven track record of achieving sales targets and managing a team effectively.
• Experience in inventory management and operational procedures within a retail setting.

Required Skills and Abilities:

• Strong leadership skills with the ability to motivate and develop team members.
• Excellent customer service skills with a focus on enhancing the customer experience.
• Proficient in using retail management software and Microsoft Office Suite.
• Strong organizational and multitasking abilities to manage store operations efficiently.
• Effective communication skills, both verbal and written, to interact with staff and customers.
• Ability to analyze sales data and develop strategies to improve store performance.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.