Assistant Store Manager - Keyholder & Team Leader

Shoe Carnival, Inc.; San Antonio (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Shoe Carnival, Inc. in San Antonio, TX is seeking an Assistant Store Manager who will help oversee daily store operations, act as a key holder, and model exceptional customer service. You will lead by example to create a fun, fast-paced, customer-first shopping experience.

This full-time role offers hands-on leadership training, opportunities to develop supervisory skills, and a clear path toward future store management. Flexibility for nights, weekends, and holidays is essential.

Qualifications

• At least 2 years of retail or customer service experience.
• Supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Applicants must be at least 18 years of age.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Communication

Leadership

Customer service

Retail experience

Supervisory experience

Job description

Shoe Carnival, Inc. in San Antonio, TX is seeking an Assistant Store Manager who will help oversee daily store operations, act as a key holder, and model exceptional customer service. You will lead by example to create a fun, fast-paced, customer-first shopping experience.

This full-time role offers hands-on leadership training, opportunities to develop supervisory skills, and a clear path toward future store management. Flexibility for nights, weekends, and holidays is essential.