Assistant Store Manager — Lead, Train & Elevate Retail

Shoe Carnival, Inc.; Janesville (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Shoe Station at Rogan's is seeking an Assistant Store Manager to oversee daily store operations in a full-time capacity. You will act as a key holder, lead by example, and help drive a customer-first, energetic store environment.

Responsibilities include opening/closing, supporting sales goals, leading service excellence, and training associates. The role requires flexible availability and at least 2 years in retail or customer service, with supervisory experience a plus.

Qualifications

• Minimum 2 years of retail or customer service experience.
• Supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Due to keyholder responsibilities, applicants must be at least 18 years of age.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Communication

Availability

Key carrier

Job description

Shoe Station at Rogan's is seeking an Assistant Store Manager to oversee daily store operations in a full-time capacity. You will act as a key holder, lead by example, and help drive a customer-first, energetic store environment.

Responsibilities include opening/closing, supporting sales goals, leading service excellence, and training associates. The role requires flexible availability and at least 2 years in retail or customer service, with supervisory experience a plus.