Assistant Store Manager

Shoe Carnival, Inc.; Kenosha (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Friendly, team-focused environment

Great experience for future retail ch

Job summary

Shoe Station at Rogan’s in Kenosha, Wisconsin, is seeking an Assistant Store Manager to oversee daily operations as a key holder and to lead a customer-first team. You will support the General Manager, drive sales goals, and role-model hands-on leadership in a fast-paced retail environment.

Ideal candidates bring 2+ years in retail or customer service, strong communication, and flexibility to work nights, weekends, and holidays.

Qualifications

• Strong communication and leadership skills.
• Minimum 2 years of retail or customer service experience.
• Flexible availability, including nights, weekends and holidays.
• Key Carrier Certification within 60 days.
• Must be at least 18 years old due to keyholder responsibilities.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in achieving sales goals.
• Lead customer service efforts and resolve issues.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Support visual merchandising and store presentation.
• Handle register overrides and cash reconciliation.
• Enforce loss prevention procedures.

Skills

Leadership

Customer Service

Communication

Team Training

Job description

Step into leadership at Shoe Station at Rogan’s! We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You’ll Do

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We’re Looking For

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training