Assistant Store Manager: Lead Teams & Drive Growth

Ross Stores, Inc.; Oro Valley (AZ); On-site; USD 52,000 - 78,000; Full time

Job summary

Ross Stores, Inc. is seeking a Store/Assistant Store Manager in a retail setting in the United States. The role requires supervising store operations, coaching Associates, and maintaining customer service standards.

You will manage scheduling, safety, and store presentation while driving performance against budgets and company policies. The position demands evenings/weekends, strong English communication, and the ability to prioritize tasks and lead a team to deliver a positive shopping

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Maintains a clean, neat, easy to shop environment and high housekeeping standards.
• Supervises and coaches Retail Associates in providing efficient and friendly service at registers, Customer Service desk, fitting rooms, and sales floor.
• Drives merchandise processing and in-store marketing per Company guidelines.
• Supports loss prevention and safety initiatives and inventory processes.

Skills

Store management

Team supervision

Customer service

POS systems

Tools

POS systems

Job description

Ross Stores, Inc. is seeking a Store/Assistant Store Manager in a retail setting in the United States. The role requires supervising store operations, coaching Associates, and maintaining customer service standards.

You will manage scheduling, safety, and store presentation while driving performance against budgets and company policies. The position demands evenings/weekends, strong English communication, and the ability to prioritize tasks and lead a team to deliver a positive shopping