Assistant Store Manager — Lead Teams, Elevate Service

Dollarama; Fairview (CA); Presencial; USD 60.000 - 85.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive compensation

Company matched pension

Tailor-made training and integration

Career development opportunities

Resumo da vaga

Dollarama in Fairview, CA seeks an Assistant Store Manager to support the Store Manager in daily retail operations, enhance customer satisfaction, and drive sales performance. You will step in as Manager on Duty in the manager’s absence, overseeing staff and operational tasks.

The role emphasizes leadership, coaching, and effective communication to maintain top-level customer service and store standards in a fast-paced environment.

Qualificações

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability for day, evening, weekend.
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsabilidades

• Assist Store Manager with operations and staff management.
• Merchandising, stocking, and unpacking shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Cash management and opening/closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Hire and manage performance.

Conhecimentos

Leadership

Customer service

Staff management

Communication

Multitasking

Descrição da vaga

Dollarama in Fairview, CA seeks an Assistant Store Manager to support the Store Manager in daily retail operations, enhance customer satisfaction, and drive sales performance. You will step in as Manager on Duty in the manager’s absence, overseeing staff and operational tasks.

The role emphasizes leadership, coaching, and effective communication to maintain top-level customer service and store standards in a fast-paced environment.